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Hospitality Team Member
2 months ago
**Job Summary**
Nemacolin Woodlands is seeking a highly motivated and customer-focused individual to join our team as a Server Assistant/Busperson. As a key member of our hospitality team, you will play a vital role in providing exceptional service to our guests and ensuring a memorable experience at our resort.
**Key Responsibilities:**
- Deliver exceptional customer service to guests, responding to their needs and ensuring their satisfaction.
- Work closely with servers to provide a seamless dining experience, including delivering bread, pouring water, and maintaining table settings.
- Maintain a clean and organized work environment, adhering to high standards of cleanliness and sanitation.
- Assist servers with food deliveries and stock wait stations and restrooms as needed.
- Participate in ongoing training and development to enhance skills and knowledge in customer service, food safety, and hospitality.
**Requirements:**
- Must be 18 years or older.
- Must maintain a clean and neat appearance and adhere to all standards outlined in the Policy & Procedures manual.
- Must be able to speak English.
- Must be able to work variable shifts, including holidays and weekends.
- Must be able to work effectively in a team environment and provide excellent customer service.
**Benefits:**
- A competitive hourly rate.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for advancement and professional growth.
- A fun and dynamic work environment with a team-oriented culture.
**Why Join Our Team?**
Nemacolin Woodlands is a world-class resort destination that offers a unique and exciting work environment. As a member of our team, you will have the opportunity to work with a diverse group of individuals, develop new skills, and contribute to the success of our resort. We offer a comprehensive benefits package, competitive hourly rate, and opportunities for advancement and professional growth.