Woodie's Wash Shack Customer Service Associate

3 weeks ago

St Petersburg FL USA, United States Woodie's Wash Shack Full time
About Woodie's Wash Shack

We're a vibrant, surf-culture-themed car wash company that's all about opportunity. Our mission is to make a difference in the lives of others by providing an oasis of courtesy, clean, fun, and opportunity.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you'll be responsible for delivering exceptional customer service, building relationships with our customers, and maintaining a clean and efficient work environment.

Key Responsibilities
  • Engage with customers to understand their needs and provide personalized service recommendations.
  • Build trusting relationships with customers by handling their vehicles with care and ensuring they shine.
  • Maintain site cleanliness and operational efficiency, including restocking amenities and facility upkeep.
  • Load and align customers' vehicles into the car wash tunnel, ensuring proper equipment retraction and vehicle safety.
  • Ensure compliance with health, safety, and security protocols, including appearance expectations.
What We Offer
  • Competitive pay starting at $15.00 per hour, with additional earning potential through incentive programs.
  • Flexible scheduling to accommodate your lifestyle.
  • Extensive training and development opportunities to support career growth.
  • A full suite of benefits, including medical, dental, and vision insurance, 401(k) programs, paid time off, and more.
  • Enjoy free car washes weekly and participate in team events that celebrate our culture and success.
Requirements
  • Ability to thrive in a fast-paced environment with interest in being active outdoors in various weather conditions.
  • An outgoing individual with strong interpersonal and listening skills, able to connect effortlessly with customers.
  • An always-smiling person who takes pride in their work and strives for excellence in every task.
  • High-energy team player who is eager to meet objectives and support their team members.
Travel Requirements

This position requires travel to and from work and home, as well as occasional travel to field store locations or other locations as necessary.

Physical Demands

The physical demands of this job include standing and/or walking for long periods, stooping, kneeling, crouching, or crawling, and lifting up to 50 pounds. Specific vision abilities required include depth perception.

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