We are a leading company specializing in secure and GDPR-compliant email encryption solutions. Our innovative approach combines multiple encryption technologies, applying them automatically to simplify communication with external recipients and fulfill data protection obligations.

• A diverse range of tasks, including customer-related and in-house technical issues, as well as active involvement in process development
• A hybrid work model with flexible working hours and a regular workplace in the center of Chemnitz
• Modern workspaces and a high openness to innovation
• Regular team events and opportunities for professional growth

• Support customers or their IT department from order receipt to solution provision and configuration
• Gather customer requirements and implement the best possible product configuration based on their existing email infrastructure
• Collaborate with product management, sales, and IT teams to continuously improve our solution and internal processes
• Assist the support team with technical special cases and specific customer inquiries in 2nd & 3rd level support

• Strong technical skills and knowledge of email encryption solutions
• Excellent communication and problem-solving abilities
• Ability to work in a team and adapt to changing priorities
• Flexibility and willingness to learn and grow with the company