Medical Equipment Specialist

2 weeks ago

Idaho Falls, Idaho, United States Rotech Inc Full time
About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment.

We empower patients to manage their health and treatment at home by providing high-quality medical products, services, and outstanding customer care through hundreds of locations across 45 states.

Job Summary

We are seeking a dedicated Customer Service Technician to join our team.

In this position, you will be responsible for delivering, setting up, and maintaining medical equipment, oxygen, and supplies, and providing instruction to patients and/or caregivers on proper use and maintenance.

You will also be responsible for providing customer service over the phone and in-person to patients and referral sources.

Essential Job Duties and Responsibilities
  1. Adhere to company policies and procedures regarding the use of personnel protective safety equipment.
  2. Assist with updating respiratory grids.
  3. Be available for on-call assignments as needed.
  4. Complete all necessary delivery forms and paperwork, including invoices, work orders, manifests, and logs.
  5. Coordinate verification of Medicare, Medicaid, and private insurance coverage information.
  6. Deliver, set up, and maintain equipment at the delivery address using company vehicles.
  7. Develop and maintain a working knowledge of current products and services offered by the company and all applicable governmental regulations.
  8. Educate patients and/or caregivers on the safe use and maintenance of delivered items.
  9. Maintain assigned company vehicles in a clean and safe working condition.
  10. Maintain referral logs.
  11. Manage all aspects of intake, including answering phones, receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts, and processing paperwork.
  12. Monitor office supplies.
  13. Observe additional needs that patients may have and report them during morning meetings.
  14. Prepare CMNs/SOPs for Sales Reps and document on tracking logs.
  15. Prepare complete and accurate files for the Billing Department.
  16. Prepare tickets for daily routes.
  17. Provide service for walk-in patients.
  18. Report equipment hazards and/or product incidents as required.
  19. Work with location personnel to coordinate deliveries.
  20. Perform other duties as assigned.
Travel

Travel via company vehicle is required to patients' homes for set-ups and recurring deliveries.

Qualifications

Employment is contingent on a background investigation, drug screen (when applicable), and a valid driver's license in the state of residence with a clean driving record (when applicable).

Required Education and/or Experience:

  • High school diploma or GED equivalent, required.

Preferred Education and/or Experience:

  • Experience with medical equipment, preferred.
  • One year of related work experience, preferred.
  • Medical terminology, preferred.
Skills and Competencies
  • Accurately perform simple mathematical calculations.
  • Effectively communicate in English, both orally and in writing.
  • Interpret a variety of communications, including verbal, non-verbal, written, listening, and visual.
  • Maintain confidentiality, discretion, and caution when handling sensitive information.
  • Multi-task along with attention to detail.
  • Self-motivation, organized, time-management, and deductive problem-solving skills.
  • Work independently and as part of a team.
Machines, Equipment, and Technical Abilities
  • Email transmission and communication.
  • Internet navigation and research.
  • Microsoft applications, including Outlook, Word, and Excel.
  • Office equipment, including fax machines, copiers, printers, phones, and computers/tablets.
  • Mechanically inclined for the repair and troubleshooting of equipment.
  • Successfully demonstrates loading, unloading, and proper tie-down procedures as per company policy for transported cargo.
  • Understands the use of all applicable home respiratory equipment and supplies.
Physical Demands
  • Lift and carry office equipment at times.
  • Requires sitting, walking, standing, talking, and listening.
  • Requires close vision to small print on computers/tablets and paperwork.
  • Requires lifting (minimum of 65 pounds) and transporting of patient equipment.
  • Requires contact with patients and equipment with potential exposure to contagious pathogens.
  • Requires driving a company vehicle for the majority of the workday.
Rotech Information

Benefits:

  • 401k.
  • Medical, dental, and vision.
  • Life insurance and disability.
  • Generous paid time off and paid holidays.
  • Employee discount program.
  • Employee recognition program.
  • Bonus and incentive opportunities.
  • Mileage reimbursement (when applicable).
  • Telephone reimbursement (when applicable).

  • Equipment Maintenance Specialist

    1 month ago

    Idaho Falls, Idaho, United States Army National Guard Full time

    **Job Summary**The Army National Guard is seeking skilled individuals to join our team as a Utilities Equipment Repairer. As a member of our team, you will be responsible for maintaining and repairing utilities equipment and special-purpose support systems.**Key Responsibilities**Inspect and repair electric motors, electrical equipment, and electric...

  • Medical Imaging Specialist

    2 weeks ago

    Idaho Falls, Idaho, United States Eastern Idaho Regional Medical Center Full time

    Join Our Team as an Imaging TechnologistWe are seeking a skilled Imaging Technologist to join our team at Eastern Idaho Regional Medical Center. As an Imaging Technologist, you will play a critical role in providing high-quality patient care and assisting physicians in diagnosing patient conditions.About the RoleAs an Imaging Technologist, you will be...

  • Medical Imaging Specialist

    2 weeks ago

    Idaho Falls, Idaho, United States Eastern Idaho Regional Medical Center Full time

    Imaging Technologist OpportunityWe are seeking a skilled Imaging Technologist to join our team at Eastern Idaho Regional Medical Center. As a key member of our radiology department, you will play a critical role in providing high-quality imaging services to our patients.Responsibilities:Perform a variety of imaging procedures, including radiography,...

  • Medical Program Specialist

    6 days ago

    Idaho Falls, Idaho, United States Idaho Division of Human Resources Full time

    Job Title: Medical Program SpecialistJoin the Idaho Division of Human Resources as a Medical Program Specialist and contribute to the delivery of high-quality healthcare services to individuals with developmental disabilities.About the Role:This position will work closely with the Bureau of Developmental Disability Services and other agencies to promote...

  • Travel MRI Technologist

    1 month ago

    Idaho Falls, Idaho, United States RTG Medical-Allied Full time

    RTG Medical-Allied is seeking a skilled Diagnostic Imaging Specialist to join their team as a Travel MRI Technologist.Job Requirements and ResponsibilitiesSpecialty: MRI TechnologistDiscipline: Allied Health ProfessionalShift: 12 hours, nightsEmployment Type: TravelThe ideal candidate will have experience in diagnostic imaging and a strong understanding of...

  • Vascular Ultrasound Specialist in Idaho Falls

    3 weeks ago

    Idaho Falls, Idaho, United States Marvel Medical Staffing Full time

    Job Opportunity: Marvel Medical Staffing is seeking a skilled Vascular Ultrasound Specialist to join our team in Idaho Falls. As a Vascular Ultrasound Specialist, you will be responsible for performing ultrasound examinations to diagnose and treat vascular diseases.Key Responsibilities: • Perform ultrasound examinations to diagnose and treat vascular...

  • Equipment Operator

    4 days ago

    Idaho Falls, Idaho, United States CRH Full time

    Job Title: Equipment OperatorHK Contractors, a CRH company, is seeking a skilled Equipment Operator to join our team. As a key member of our operations team, you will be responsible for the safe and efficient operation of various types of construction equipment.Key Responsibilities:Operate equipment safely and efficiently, adhering to all safety protocols...

  • Equipment Operator

    4 weeks ago

    Idaho Falls, Idaho, United States CRH Full time

    Job Title: Equipment OperatorHK Contractors, a CRH company, is seeking a skilled Equipment Operator to join our team. As a key member of our operations team, you will be responsible for the safe and efficient operation of various types of construction equipment.Key Responsibilities:Operate equipment safely and efficiently, adhering to all safety protocols...

  • Medical Laboratory Specialist

    3 weeks ago

    Idaho Falls, Idaho, United States MLee Healthcare Staffing and Recruiting, Inc Full time

    Exciting Opportunity for Medical TechnologistsWe are seeking a skilled Medical Technologist to join our dynamic team at MLee Healthcare Staffing and Recruiting, Inc. This is a fantastic opportunity for a professional looking to advance their career in a supportive and close-knit community.Key Responsibilities:Perform Vital Analyses: Conduct chemical tests on...

  • Electrical Systems Specialist

    3 weeks ago

    Idaho Falls, Idaho, United States Anheuser Busch Inc Full time

    Electrical Systems SpecialistWe are seeking an experienced Electrical Systems Specialist to join our team at Anheuser-Busch Inc. As an Electrical Systems Specialist, you will be responsible for installing, maintaining, and repairing electrical systems and equipment within our facility.Key Responsibilities:Troubleshoot and repair electrical equipmentInstall...

  • Electrical Systems Specialist

    2 weeks ago

    Idaho Falls, Idaho, United States Ab InBev Full time

    Electrical Systems SpecialistWe are seeking an experienced Electrical Systems Specialist to join our team. As an Electrical Systems Specialist, you will be responsible for installing, maintaining, and repairing electrical systems and equipment within our facility.Key Responsibilities:Troubleshoot and repair electrical equipmentInstall and replace...

  • Equipment Transport Driver

    4 weeks ago

    Idaho Falls, Idaho, United States HK Contractors Full time

    Job Title: Equipment Transport DriverHK Contractors, a CRH company, is seeking a skilled Equipment Transport Driver to join our team. As a key member of our operations team, you will be responsible for safely and efficiently transporting heavy equipment and materials to various locations.Key Responsibilities:Operate dump trucks, end dumps, and belly dumps...

  • Electrical Systems Specialist

    4 weeks ago

    Idaho Falls, Idaho, United States Anheuser Busch Inc Full time

    Electrical Systems SpecialistWe are seeking an experienced Electrical Systems Specialist to join our team at Anheuser-Busch Inc. As an Electrical Systems Specialist, you will be responsible for installing, maintaining, and repairing electrical systems and equipment within our facility.Key Responsibilities:Troubleshoot and repair electrical equipment to...

  • Travel Nurse RN Labor and Delivery Specialist

    1 month ago

    Idaho Falls, Idaho, United States Advantis Medical Full time

    Job DetailsJob Title: Travel Nurse RN Labor and Delivery SpecialistJob Type: Travel NursingLocation: Idaho Falls, IDContract Length: 13 WeeksShift: DaysHours: 36 hours per weekAbout the JobAdvantis Medical is seeking an experienced Labor and Delivery Registered Nurse (RN) to join our team as a Travel Nurse RN Labor and Delivery Specialist. As a Labor and...

  • Electrical Systems Specialist

    4 weeks ago

    Idaho Falls, Idaho, United States Idaho National Laboratory Full time

    Electrical Systems SpecialistIdaho National Laboratory is seeking an experienced Electrical Systems Specialist to join our MFC Electrical department. As an Electrical Systems Specialist, you will be responsible for maintaining and repairing electrical systems and equipment in a safe and efficient manner.Key Responsibilities:Participate in work control...

  • Medical Nurse Specialist

    4 weeks ago

    Idaho Falls, Idaho, United States Eastern Idaho Regional Medical Center Full time

    Unlock Your Nursing PotentialAt Eastern Idaho Regional Medical Center, we're committed to delivering exceptional patient care and creating a supportive environment for our nurses to thrive. As an Infusion Therapy RN, you'll play a vital role in our team's success.Key Responsibilities:Deliver high-quality, patient-centered care in line with departmental and...

  • Screed Operator

    1 month ago

    Idaho Falls, Idaho, United States HK Contractors Full time

    Job Title: Screed OperatorHK Contractors, a CRH company, is seeking a skilled Screed Operator to join our team. As a Screed Operator, you will be responsible for the safe and efficient operation of various types of construction equipment, including Loaders, Back Hoes, Track Hoes, Haul Trucks, Water Trucks, and Screeds.Key Responsibilities:Operate equipment...

  • Medical Nurse Specialist

    4 weeks ago

    Idaho Falls, Idaho, United States Eastern Idaho Regional Medical Center Full time

    Unlock Your Nursing PotentialAt Eastern Idaho Regional Medical Center, we're committed to delivering exceptional patient care and creating a supportive environment for our nurses to thrive. As an Infusion Therapy RN, you'll play a vital role in our team's success.Key Responsibilities:Deliver high-quality, patient-centered care in line with departmental and...

  • Medical Nurse Specialist

    2 hours ago

    Idaho Falls, Idaho, United States Eastern Idaho Regional Medical Center Full time

    Infusion Therapy RN Opportunity at Eastern Idaho Regional Medical CenterWe are seeking a highly skilled and compassionate Infusion Therapy Registered Nurse to join our team at Eastern Idaho Regional Medical Center. As a member of our healthcare team, you will have the opportunity to provide high-quality patient care and make a meaningful difference in the...

  • Equipment Transport Driver

    3 weeks ago

    Idaho Falls, Idaho, United States CRH Full time

    Job SummaryWe are seeking an experienced and skilled Equipment Transport Driver to join our team at HK Contractors, a CRH company. As a key member of our operations team, you will be responsible for safely transporting materials to various locations, utilizing your expertise in operating trucks and other equipment.Key ResponsibilitiesOperate end dumps and/or...