Barista

Job Summary:

The Customer Experience Specialist at Scooter's Coffee is responsible for creating a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

Key Responsibilities:

• Greet and connect with each customer, welcoming them to the store and ensuring they have a positive experience.
• Suggestively sell gift cards, complementary/additional products, and merchandise to increase sales and revenue.
• Manage cash drawer, following established cash handling procedures to maintain accuracy and security.
• Serve all customer orders according to recipe and aesthetic guidelines, ensuring quality and presentation.
• Deliver products within established speed of service guidelines and identify drink upon delivery to ensure customer satisfaction.

Requirements:

• Passion for people and providing excellent customer service.
• Ability to work cooperatively in a team environment, supporting colleagues to achieve common goals.
• Commitment to master brand recipes and techniques, ensuring consistency and quality in all products.
• Dependability and reliability, with a strong work ethic and ability to adapt to changing situations.
• Energetic, fast-paced, flexible work style, with the ability to learn quickly and problem solve effectively.

About Scooter's Coffee:

Scooter's Coffee is a specialty coffee company that values simplicity, sustainability, and community. We believe in taking time to connect and create an amazing experience in each life we touch. Our core values of integrity, love, humility, and courage guide our actions and decisions, and we are looking for talented, passionate, and amazing people to join our team.

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