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IT Systems Engineer
2 months ago
Position Overview
The H.W. Kaufman Group is in search of a dedicated IT Systems Engineer to join our IT Operations Team. This role is integral to the management and support of our corporate computing infrastructure, encompassing both on-premises and cloud environments. The ideal candidate will possess robust technical expertise, exceptional communication abilities, and a strong commitment to teamwork. Flexibility to work nights, weekends, and be on-call is essential for this hybrid position, which requires on-site presence three days a week.
Key Responsibilities
- Design and standardize system configurations to optimize performance.
- Oversee the maintenance of Microsoft Windows Server, VMware Clusters, and Data Storage environments.
- Manage backup and recovery operations effectively.
- Administer Azure virtual machines, storage solutions, and networking components.
- Implement and uphold disaster recovery protocols.
- Ensure timely resolution of incidents and technical issues affecting production systems.
- Lead projects and adhere to established timelines for deliverables.
- Collaborate with Security and Compliance teams to address vulnerabilities promptly.
- Follow Change Management Policies and Guidelines diligently.
- Develop and maintain comprehensive runbooks and automation scripts.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent professional experience.
- A minimum of 3 years' experience in an IT Operations role, managing servers and storage in a professional setting.
- At least 3 years' experience with VMware, Citrix, and Microsoft technologies.
- Strong understanding of core technologies including Active Directory, DNS, DHCP, SCCM, and TCP/IP.
- Proficiency in scripting languages, particularly PowerShell.
- Experience with server application monitoring systems.
- Familiarity with backup systems for both on-premises and cloud environments.
- Ability to prioritize tasks and complete work efficiently.
- Excellent troubleshooting, analytical, and critical thinking skills.
- Exceptional customer service skills, with the ability to work independently and collaboratively.
- Self-motivated with a strong sense of initiative.
- Capability to lift 30-50 lbs without assistance.
- Willingness to work nights and weekends, and participate in on-call activities as needed.
- Up to 15% travel may be required for office visits and project-related activities.
About H.W. Kaufman Group
The H.W. Kaufman Group is a leading global specialty insurance organization, comprising 15 companies and over 2,000 professionals across 60 offices in the U.S., Canada, and the UK. Our diverse portfolio offers a unique professional experience in the specialty insurance sector.
Equal Opportunity Employer
The H.W. Kaufman Group is committed to equal employment opportunities. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information, or any other status protected by applicable laws.
