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Community Director
2 months ago
Franklin Companies is seeking a highly skilled Community Director to oversee the daily operations of our residential properties. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction, maintaining a safe and clean living environment, and driving business growth through effective management and marketing strategies.
Key Responsibilities:- Financial Management: Oversee the financial performance of assigned properties, including budgeting, forecasting, and financial reporting.
- Property Maintenance: Ensure that all properties are well-maintained, including regular inspections, repairs, and renovations.
- Customer Service: Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
- Marketing and Leasing: Develop and implement effective marketing strategies to drive business growth, including leasing and sales initiatives.
- Staff Management: Supervise and train a team of property managers, leasing agents, and maintenance personnel to ensure that they have the skills and knowledge needed to succeed in their roles.
- Regulatory Compliance: Ensure that all properties are in compliance with relevant laws and regulations, including fair housing and accessibility standards.
- Education: Bachelor's degree in Business Administration, Real Estate, or a related field.
- Experience: At least 2 years of experience in property management, with a proven track record of success in financial management, customer service, and staff management.
- Skills: Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions. Excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and external partners.
- Certifications: Certified Property Manager (CPM) or Certified Apartment Manager (CAM) designation.
- Software Skills: Proficiency in property management software, including Yardi or similar systems.
The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and driving business growth. The successful candidate will be able to work effectively in a team environment, with a strong focus on communication, collaboration, and problem-solving.
