Customer Experience Associate
4 weeks ago
As a Customer Experience Associate at JOANN Stores, you will play a vital role in delivering exceptional customer service and driving sales through advanced product knowledge and innovative merchandising. Your primary responsibility will be to create a welcoming and inspiring environment for customers, making JOANN their happy place. You will be responsible for greeting every customer, using the F.A.S.T. service model to meet their needs, and engaging in friendly conversation about their projects while serving them at the cutting counter, cash register, and sales floor.
Key Responsibilities
Hearts
- Process customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.
- Lift boxes from the truck and receiving area, place, and arrange items on shelves and racks.
- Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
- Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events.
- Proactively drives sales through product knowledge, suggestive selling, innovative merchandising, and building strong customer relationships to the JOANN brand.
- Works to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.
- Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.
- Works with Store Management and other Team Members on projects in a friendly and professional manner.
- Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service.
- Stand during an entire shift (other than normal break time).
- Continuously walk around all areas of the store throughout shift.
- Read written instructions, reports, and other information on paper and computer screens.
- Orally communicate with customers and other team members on a consistent basis throughout their shift.
Requirements
Education: No minimum education requirement. Preferred: High School Diploma or equivalent. Experience: No experience required. Preferred: 1-3 years previous experience in a customer-centric environment.
-
Retail Sales Associate
4 weeks ago
Erie, Pennsylvania, United States HomeGoods Full timeDeliver Exceptional Customer ExperiencesAs a Retail Sales Associate at HomeGoods, you will be responsible for creating a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.Key Responsibilities:Role model...
-
Retail Customer Experience Supervisor Part Time
4 weeks ago
Erie, Pennsylvania, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our TJ Maxx team. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.Key ResponsibilitiesCreates a...
-
Retail Sales Associate
4 weeks ago
Erie, Pennsylvania, United States Sunnyside Full timeJob SummaryThe Wellness Advisor of Sunnyside will be responsible for advising customers in selecting the proper cannabis products for their needs and acting as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis.Key ResponsibilitiesGreet customers and ensure a best-in-class experience.Build customer relationships...
-
Customer Experience Ambassador
4 weeks ago
Erie, Pennsylvania, United States Bob's Discount Furniture Full timeCustomer Service ExcellenceAs a Guest Experience Sales Specialist at Bob's Discount Furniture, you will be responsible for providing world-class customer service and creating an unforgettable shopping experience for our guests.Key Responsibilities:Greet and engage customers to understand their home furnishing needs and preferences.Offer personalized...
-
Customer Experience Sales Professional
4 weeks ago
Erie, Pennsylvania, United States Bob's Discount Furniture Full timeJob Summary: As a Guest Experience Sales Specialist at Bob's Discount Furniture, you will be responsible for providing world-class customer service and creating an unforgettable shopping experience for our customers.Key Responsibilities:Greet and engage customers to understand their home furnishing needs and help them achieve their design vision.Provide...
-
Sales Associate
4 weeks ago
Erie, Pennsylvania, United States Famous Supply Full timeJob DescriptionFamous Supply is a wholesale distributor committed to serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.We are seeking a highly motivated and customer-focused Counter Sales Associate to join our team. As a Counter Sales Associate, you will provide superior service to...
-
Retail Sales Associate
4 weeks ago
Erie, Pennsylvania, United States Ollie's Bargain Outlet, Inc. Full timeKey Responsibilities:The Retail Sales Associate plays a vital role in delivering exceptional customer service and maintaining a well-organized store environment. Key responsibilities include greeting and acknowledging every customer with Ollie's "Yes I Care, Yes I Can" approach, accurately and efficiently managing cash register transactions, and being an...
-
Customer Service Representative
4 weeks ago
Erie, Pennsylvania, United States Country Fair Full timeOverview: At Country Fair, our Sales Associates are the face of our company, providing exceptional customer service and ensuring a positive experience for our valued customers. Our mission is to deliver on our promise of "Country Fair Cares - about its Customers, its Team and its Community."Responsibilities: As a Sales Associate, you will work on the sales...
-
Sales Associate
4 weeks ago
Erie, Pennsylvania, United States Country Fair Full timeOverview:Country Fair is committed to delivering exceptional customer experiences, and our Sales Associates play a vital role in achieving this goal. As a Sales Associate, you will be the face of our company, interacting with customers and providing them with a memorable experience.Responsibilities:Our Sales Associates work on the sales floor, assisting...
-
Customer Service Representative
4 weeks ago
Erie, Pennsylvania, United States Country Fair Full timeOverview:At Country Fair, our Sales Associates play a vital role in delivering exceptional customer experiences. As our first point of contact, they embody the company's mission: Country Fair Cares - about its Customers, its Team, and its Community.Responsibilities:Our Sales Associates work on the sales floor, assisting customers with purchases and providing...
-
Team Lead
4 weeks ago
Erie, Pennsylvania, United States Walmart Full timeWe are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plentiful and there's a path for everyone.As a Team Manager, you'll lead an amazing team to delight our members, grow sales, and develop people to reach their full potential.We equip our management teams to empower our associates to take care of our members...
-
Retail Sales Associate
2 weeks ago
Erie, Pennsylvania, United States Sportsman's Warehouse Full timeJob SummaryAt Sportsman's Warehouse, we're seeking a skilled Retail Sales Associate to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience for our customers.Key ResponsibilitiesGreet customers warmly and thank them upon exiting the store.Count money in...
-
Sales Associate
4 weeks ago
Erie, Pennsylvania, United States Express Full timeAbout the Role:We are seeking a Retail Sales Associate to join our team at Express. As a Sales Associate, you will be responsible for providing a great in-store shopping experience for our customers while assisting with additional tasks such as stocking, cleaning, and folding merchandise.Key Responsibilities:Maintain a clean and organized sales floor,...
-
Sales Associate
1 month ago
Erie, Pennsylvania, United States Hibbet Sports Full timeHibbett Sports **Job Overview** As a Sales Associate at Hibbett Sports, you will be responsible for providing exceptional customer experiences, encouraging services provided by our company, and tracking sales to improve store and personal goals. You will also be expected to learn, practice, and uphold all company policies, standards, and procedures. **Key...
-
Customer Service Representative
4 weeks ago
Erie, Pennsylvania, United States Sportsman's Warehouse Full timeJob Summary: We are seeking a highly motivated and customer-focused Cashier/Customer Service Associate to join our team at Sportsman's Warehouse.Key Responsibilities:Greet customers upon entrance into the store and thank them upon exiting the store.Count money in cash drawers at the beginning of shifts to ensure accuracy and adequate change.Accurately ring...
-
Food Service Associate
4 weeks ago
Erie, Pennsylvania, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a skilled Food Service Associate to join our team at Sam\u0027s Club. As a Food Service Associate, you will be responsible for preparing and serving food to our members, maintaining a clean and sanitized environment, and providing excellent customer service.Key ResponsibilitiesPrepare and serve food according to item...
-
Retail Sales Associate
1 month ago
Erie, Pennsylvania, United States American Freight Furniture Full timeJob SummaryAmerican Freight is seeking a skilled Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and meeting sales performance standards.Key ResponsibilitiesIdentify customer needs and provide solutions using approved selling practices and guidelinesMeet associate...
-
Sales Associate
4 weeks ago
Erie, Pennsylvania, United States Crosby's Reid Stores Inc. Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Crosby's Reid Stores Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Greet and assist customers in a...
-
Facilities Maintenance Associate
1 month ago
Erie, Pennsylvania, United States Wal-Mart Stores , Inc. Full timeJob SummaryAre you looking for a role that involves ensuring a safe and clean environment for members and associates? As a Maintenance Associate at Sam's Club, you will be responsible for maintaining a positive attitude and providing excellent customer service while performing maintenance tasks as necessary. Key Responsibilities Ensuring a safe and clean...
-
Warehouse Delivery Associate
4 weeks ago
Erie, Pennsylvania, United States Famous Supply Full timeJob SummaryFamous Supply is seeking a skilled Warehouse Delivery Associate to join our team. As a Non-CDL Driver, you will be responsible for making deliveries to customer shops and/or job sites using a 26-foot box truck with a lift gate.Key ResponsibilitiesAssist with loading and unloading materials from the truckUse a Smartphone to navigate to stops...