Mobile Associate, Store-in-Store Representative

1 day ago


Kapolei, Hawaii, United States T-Mobile Full time
About the Role

As a Mobile Associate at T-Mobile, you will be an integral part of our Retail Team, responsible for bringing the T-Mobile brand to life within National Sales partner locations. Your primary focus will be on creating energy and excitement around our products and services, while providing exceptional customer experiences.

Key Responsibilities
  • Engage with customers in a highly-traffic retail environment, using digital tools to educate and showcase the value of T-Mobile solutions.
  • Identify customer needs and use solution-based selling techniques to recommend wireless solutions and onboarding processes.
  • Complete training on the T-Mobile in-store experience, new skills, products, and processes, and continuously learn and improve your skills to provide the best possible experience for our customers.
  • Partner with nearby store locations to properly onboard customers and perform skills practicing, knowledge sharing, store operations, opening and closing procedures.
  • Focus on building relationships with customers, establishing rapport, trust, and loyalty through every interaction, and follow up with customers to further drive sales activity.
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
  • Customer focused, hardworking advocate with the desire to be yourself when connecting and having fun with our customers (Required)
  • Team Building Desire to be a part of the innovative T-Mobile store team (Required)
  • Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment (Required)
What We Offer

At T-Mobile, we offer a competitive base salary and compensation package, including a 401(k) plan, employee stock grants, and access to free money coaches. We also provide a flexible spending account, paid time off, and up to 12 paid holidays annually. Our benefits package is designed to meet the needs of our team members and their families.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling .



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