Server Assistant

4 weeks ago


Florence, United States Boyd Gaming Full time
Job Summary

The Server Assistant for 19 Steak & Seafood is responsible for providing exceptional service to both internal and external customers. This role requires a team player who can work effectively in a fast-paced environment, ensuring a seamless dining experience for guests.

Key Responsibilities
  • Guest Service: Deliver internal and external guest service with Boyd Style, exhibiting a friendly and approachable demeanor, being polite and courteous when speaking with guests and team members.
  • Table Setup and Maintenance: Set tables with dishes, napkins, silverware, glassware, and condiments, ensuring dining and serving areas are set up and maintained according to standard.
  • Food and Beverage Service: Carry trays of food to tables, clear individual settings from guest tables as each course is completed, and provide additional settings, utensils, and condiments as needed or requested.
  • Communication and Teamwork: Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and other employees.
  • Adherence to Standards: Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table setup, and dress code of the restaurant, adhering to Health Department regulations regarding food handling, storage, and cleanliness of work environment.
Requirements
  • Communication Skills: Demonstrated ability to communicate effectively in English.
  • Physical Demands: Ability to stand for an 8-hour shift, lift up to 50 lbs, and balance trays of dishes/glasses.
  • Teamwork and Adaptability: Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
About Belterra Casino Resort

Belterra is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first-class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio-designed golf course, and more than 50,000 square feet of meeting and conference space.

Belterra Casino Resort is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.


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