Service Team Member All Shifts

4 days ago


Westwood, Massachusetts, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team in achieving sales goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas
  • Support the sales floor team in achieving sales goals, including assisting customers with purchases and providing product recommendations
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience
  • Assist with receiving and processing merchandise, including unloading trucks and stocking shelves
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and loss prevention
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Discounts on merchandise and services
  • Flexible scheduling and work-life balance
  • A fun and dynamic work environment

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