Current jobs related to Guest Experience Manager - Arlington Heights, Illinois - Shaner Hotel Group

  • Guest Experience Specialist

    13 hours ago

    Arlington Heights, Illinois, United States Target Full time

    **Front of Store Attendant Role**We are seeking a motivated and customer-focused individual to join our front of store team as a Front of Store Attendant. In this role, you will have the opportunity to develop your sales and customer service skills while working in a dynamic and supportive environment.**Key Responsibilities Include:**Operating cash registers...

  • Retail Team Member

    1 day ago

    Arlington Heights, Illinois, United States Target Full time

    About UsAt Target, we're committed to creating a welcoming and inclusive work environment where everyone feels valued and empowered to succeed. Our guests deserve the best, and we expect our team members to share that commitment.The RoleThis role is perfect for someone who loves working in a fast-paced environment, is passionate about delivering exceptional...

  • Guest Experience Coordinator

    1 day ago

    Fairview Heights, Illinois, United States Red Lobster Full time

    **Job Overview:**As a Guest Experience Coordinator at Red Lobster, you will be the face of our restaurant, responsible for creating a memorable experience for every guest. Your excellent communication skills, attention to detail, and ability to multitask will ensure that our guests leave feeling satisfied and eager to return.**Key Responsibilities:**Manage...

  • Guest Room Attendant

    4 weeks ago

    Arlington Heights, Illinois, United States Shaner Hotel Group Full time

    Job DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned...

  • Manager - Guest Services

    16 hours ago

    Arlington Heights, Illinois, United States Northshore Full time

    Position Highlights: Position: Manager - Guest Services Hourly Pay Range:$28.47 - $42.71. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Location: Arlington Heights, IL Full time/Part time: Full time, 40 hours/week Hours: Monday-Friday Required Travel: No What you will do:Works with the...

  • Member Experience Director

    7 days ago

    Arlington Heights, Illinois, United States ClubCorp Holdings, Inc Full time

    Job Description Member Experience Director at Rolling Green Country Club Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more...

  • Assistant Manager

    1 week ago

    Arlington Heights, Illinois, United States Arbys Full time

    Employer Name: Sundance*It starts with *You bring the enthusiasm, passion, and desire to delight each team Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that Every one of our team members takes pride in the...

  • Retail Operations Manager

    24 hours ago

    Arlington Heights, Illinois, United States Target Full time

    Job OverviewThe Specialty Sales Team Leader role provides you with the skills and experience of guest service fundamentals, retail business fundamentals, planning department sales trends, inventory management, and leading multiple businesses.This role involves demonstrating a service culture that prioritizes the guest service experience and understanding...

  • Front Desk Manager

    4 weeks ago

    Arlington Heights, Illinois, United States Shaner Hotel Group Full time

    Job DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is...

  • Assistant Store Manager

    1 day ago

    Arlington Heights, Illinois, United States Jobleads-US Full time

    Create a healthier, brighter future for pets, pet parents and peopleIf you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.We love all...

  • Restaurant Manager

    2 days ago

    Arlington Heights, Illinois, United States Culver's Full time

    If you have a passion for the restaurant industry, enjoy leading a team and a desire to serve others, then this job is for youOur managers oversee it all, ensuring every True Blue Crew Restaurant Manager moves in sync and every guest leaves happy. They build and lead great shifts, empower team members to grow their skill sets and maintain a positive attitude...

  • Casino Management Role

    9 hours ago

    Arlington Heights, Illinois, United States Wheeling Island Casino - Delaware North Full time

    About the JobThis role is responsible for managing the Front of House operations for all assigned food and beverage outlets on the property. Key responsibilities include scheduling, hiring, mentoring staff, ensuring an excellent guest experience, performing monthly inventories, and other various duties.You'll play a crucial role in maintaining high standards...

  • Assistant General Manager

    2 weeks ago

    Arlington Heights, Illinois, United States Jiffy Lube Full time

    Job Title: Assistant General Manager Location: 215 W Rand RdArlington Heights, IL 60004 Compensation: $16.75 - $19.00 Worker Type: Employee Time Type: Full time Job Description: Embark on a rewarding career journey with us today as an Assistant General Manager Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00...

  • Guest Service Supervisor

    2 days ago

    Fairview Heights, Illinois, United States Drury Hotels Full time

    Property Location: 12 Ludwig Drive - Fairview Heights, Illinois 62208 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. ...

  • Manager

    1 week ago

    Arlington Heights, Illinois, United States Arbys Full time

    *Manager:* Competitive Wage Full time As a manager you will assist the General Manager with the day-to-day operations of the While working side by side with the crew you will assure great guest service by directing, training and motivating The hourly manager is responsible for restaurant operations during scheduled shifts when the General Manager is not ...

  • Assistant Manager

    1 day ago

    Arlington Heights, Illinois, United States Culver's Full time

    If you have a passion for the restaurant industry then join Culver's, the #1 burger chain in America If you enjoy leading and being part of a team and have a desire to serve others, then this opportunity is for you Our managers oversee it all, ensuring that every guest who chooses Culver's leaves happy. They build and lead great shifts, empower team members...

  • Hotel Operations Manager

    1 week ago

    Arlington Heights, Illinois, United States Kinseth Hospitality Full time

    What we offer:Health, Dental, Vision and other benefits available after 60 daysDailyPay401kPaid TrainingPaid PTOReferral programDiscounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARYThe Operations Manager is responsible for overseeing guest service, rooms and maintenance in order to maximize guest satisfaction and for the strategic...

  • Restaurant Assistant Manager

    1 week ago

    Arlington Heights, Illinois, United States Culver's Full time

    If you have a passion for the restaurant industry, enjoy leading a team and a desire to serve others, then this job is for youOur managers oversee it all, ensuring every True Blue Crew Restaurant Manager moves in sync and every guest leaves happy. They build and lead great shifts, empower team members to grow their skill sets and maintain a positive attitude...

  • Guest Services Representative

    7 days ago

    Fairview Heights, Illinois, United States Ruby Tuesday Full time

    About the Role:The Host is an integral part of our front-of-house team, responsible for creating a warm and inviting atmosphere for our guests.Key Duties:Welcome guests and manage table assignmentsCoordinate with servers to ensure prompt service deliveryClear and reset tables to maintain a clean and organized environmentAssist with pre-bussing and refill...

  • Front of House Manager

    11 hours ago

    Arlington Heights, Illinois, United States Bob Chinn's Crabhouse Full time

    Reporting RelationshipsPosition Reports To:Owner or General ManagerSubordinate Staff:Dining Room EmployeesBasic Functions:To direct and supervise the daily operations of the dining room to ensure guest satisfaction. Train and guide staff to build food and beverage sales that meet or exceed budgeted guidelines. Promote excellent service by providing training...

Guest Experience Manager

1 week ago

Arlington Heights, Illinois, United States Shaner Hotel Group Full time

**Hotel Front Desk Representative**

We are seeking an experienced Hotel Front Desk Representative to join our team at the Upper Arlington TownePlace Suites. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

About Our Hotel

The Upper Arlington TownePlace Suites is a modern hotel located in the heart of Columbus, Ohio. Our hotel offers comfortable accommodations, amenities, and services designed to meet the needs of our guests.

Key Responsibilities

  • Check-in and check-out hotel guests, process payments, and provide information and services to guests and visitors.
  • Handle guest complaints and resolve issues in a professional manner.
  • Collaborate with other departments to ensure seamless operations and excellent guest satisfaction.
  • Generate daily reports and resolve discrepancies.

Requirements

  • High school diploma or equivalent required.
  • Minimum one year customer service experience; hotel experience preferred.
  • Excellent communication and interpersonal skills.
  • Bilingual English/Spanish a plus.