Insurance Customer Service Representative
3 days ago
We are seeking a highly skilled Part-time Licensed Insurance Receptionist to join our team at Zephir Insurance & Financial Services in Lawrenceville, GA. This is an excellent opportunity for someone with a passion for delivering exceptional customer service and ensuring seamless communication with clients.
Company OverviewAquilas Zephir - State Farm Agency has been serving the community with dedication and expertise for years. We take pride in building strong relationships with our customers and providing personalized solutions to their insurance needs.
SalaryThe hourly pay for this position starts at $18/hour, plus commission/bonus based on experience and licenses. Additionally, you will receive valuable experience, growth potential, and the opportunity for advancement within our office.
Job DescriptionAs a Licensed Insurance Receptionist, your primary responsibility will be to provide top-notch service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. You will be responsible for:
- Providing product/services information and resolving emerging problems with accuracy and efficiency.
- Managing incoming calls and handling customer complaints with professionalism.
- Maintaining records of customer interactions, processing customer accounts, and filing documents.
To excel in this role, you must possess the following skills and qualifications:
- A Property and Casualty license prior to start date.
- Strong phone contact handling skills and active listening.
- Ability to empathize with and advocate for clients when necessary.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
As a valued member of our team, you will enjoy:
- Growth opportunities for advancement within our office.
- Valuable experience in the insurance industry.
- Competitive compensation package, including hourly pay and commission/bonus.
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