Call Center Agent

3 weeks ago


Paramus, New Jersey, United States Hydro Electric Lift and Aerial Sales Full time
About the Job

We are looking for a skilled Phone Support Specialist to join our team at Hydro Electric Lift and Aerial Sales. In this role, you will be responsible for providing top-notch customer service to our clients via phone.

You will answer incoming calls, determine the nature of each call, and route the caller to the appropriate department or individual. You will also provide information to callers about our organization's services, hours of operation, and address.

This is an excellent opportunity to develop your communication skills and work in a dynamic environment. You must be able to communicate in both English & Spanish fluently, as well as operate a multi-line telephone system and take and relay messages accurately and promptly to the intended recipients.

The estimated salary for this position is $50,000 per year, based on industry standards and comparable positions in the area.

  • Key Responsibilities:
    • Answer incoming calls and provide exceptional customer service
    • Determine the nature of each call and route the caller to the appropriate department or individual
    • Provide information to callers about our organization's services, hours of operation, and address

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