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Pharmacy Fulfillment Specialist

2 months ago

Charlestown, Indiana, United States Knipper Health Full time
Overview

We are seeking a highly skilled and detail-oriented Pharmacy Fulfillment Technician to join our team at Knipper Health. As a key member of our pharmacy operations team, you will play a critical role in ensuring the timely and accurate preparation, filling, and distribution of prescriptions to our patients.



Responsibilities:


  • Assist the pharmacist in reviewing, processing, preparing, filling, labeling, and dispensing medications, supplies, and providing pharmaceutical care.
  • Verify information on prescriptions received prior to processing, ensuring accuracy and completeness.
  • Communicate with Patient Service Center representatives to ensure medication compliance, inventory management, and overall coordination of care.
  • Account for delivery receipts for all delivered prescriptions and maintain accurate records.
  • Follow HIPAA and privacy law guidelines, as well as local and federal regulations.
  • Maintain all records, including prescription logs and related files.
  • Receive, store, and log inventory, verify quantities against invoices, and inform supervisors of stock needs or shortages.
  • Assist the Inventory Specialist with expiration date review of all medications and prepare outdated medication for destruction according to procedure.
  • Post payments and shipments to ensure accurate payment status and account activity.
  • Evaluate completed prescriptions/authorizations to ensure compliance with applicable standards and regulations.
  • Perform follow-up on outstanding prescriptions/authorizations and communicate discrepancies to the pharmacist or PSC technicians.
  • Perform problem-solving on order delays and quality assurance checks on automated technology specific to pharmacy equipment and shipping requirements.
  • Maintain a clean and orderly work site.


Qualifications:


  • High School diploma or equivalent
  • One (1) year of pharmacy operations or logistics experience
  • State-specific Pharmacy Technician License or commitment to complete the 'technician in training' requirements approved by the state-specific Board of Pharmacy within one year of hire date
  • Ability to read, write, speak, and understand the English language


Preferred Education and Experience:


  • One (1) year of previous specialty pharmacy technician experience with exposure to fulfillment of prescription orders
  • Nationally certified through the PTCB or another approved certifying agency
  • Inventory or logistics control experience


Knowledge, Skills & Abilities:


  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Excellent problem-solving and organization skills
  • Ability to learn from a variety of techniques
  • Ability to follow established process flows
  • Basic math skills
  • Ability to recognize subtle differences in names and numbers
  • Ability to work effectively in highly stressful situations, exhibiting flexibility in changing situations
  • Knowledge of medical terminology, including sig codes and Roman numerals, brand and generic names of medications, and general pharmacy terminology
  • Computer literacy, including operating systems, Microsoft Office Suite, presentation software, communication and collaboration tools, and Adobe PDF or comparable


Physical Demands:


  • Location of job activities 100% inside
  • Noise and/or vibrations exposure
  • Reaching (overhead), handling, and feeling
  • Stand, bend, stoop, and sit for prolonged periods of time
  • Lift, carry, and move up to 50 pounds


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.