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Retail Customer Experience Team Lead

2 months ago

Woodinville, Washington, United States T.J. Maxx Full time
Customer Experience Coordinator Role at T.J. Maxx

We are seeking a skilled Customer Experience Coordinator to join our team at T.J. Maxx. As a key member of our front-of-store team, you will be responsible for promoting an exceptional customer experience.

Key Responsibilities:
  • Oversee a team of associates to ensure seamless customer interactions
  • Train and coach associates on personalized customer service and loyalty programs
  • Address customer concerns and issues promptly and professionally
  • Coordinate breaks and ensure a positive work environment

As a Customer Experience Coordinator, you will play a critical role in creating a welcoming and engaging store environment that drives customer loyalty and retention. If you are passionate about delivering exceptional customer experiences and have a talent for leading and developing teams, we encourage you to apply for this exciting opportunity.