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Restaurant Team Lead

2 months ago


Los Angeles, California, United States El Pollo Loco Full time
{"title": "Shift Leader Role", "description": "

Are you a natural leader with a passion for delivering exceptional customer experiences? We're seeking a skilled Shift Leader to join our team at El Pollo Loco. As a Shift Leader, you'll be responsible for overseeing daily operations, coaching and developing your team, and ensuring our high standards of quality and service are met.

Key Responsibilities:

  • Lead and motivate a team of Crew members to achieve sales and customer satisfaction goals.
  • Train and develop Crew members on policies, procedures, and food safety standards.
  • Monitor and maintain a clean and safe work environment.
  • Manage inventory, labor costs, and other operational aspects of the restaurant.
  • Collaborate with the General Manager and Assistant Manager to achieve business objectives.

Requirements:

  • 1+ year of restaurant supervisory experience or equivalent.
  • High school diploma or equivalent (GED) required.
  • Excellent communication and leadership skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • Competitive hourly rate ($21.25-$23.00).
  • Opportunities for career advancement and professional growth.
  • El Pollo Loco's comprehensive training program.
  • A fun and dynamic work environment.

About El Pollo Loco:

El Pollo Loco is a leading quick-service restaurant chain with over 490 locations across 7 states. We're committed to serving high-quality, fire-grilled chicken and providing exceptional customer experiences.

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