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Surgical Scheduling Coordinator
2 months ago
IWorks Laser & Vision Center is seeking a dedicated Surgical Scheduling Coordinator to enhance our operational efficiency. This role is essential in ensuring a seamless experience for our patients and healthcare providers. Below are the key responsibilities and qualifications:
Key Responsibilities:- Organize and arrange surgical procedures and follow-up consultations for patients.
- Oversee documentation and administrative tasks required by medical professionals and surgical facilities.
- Process prior authorizations and confirm patients' insurance eligibility.
- Meet with patients to guarantee all necessary documentation is completed prior to surgical interventions.
- Provide patients with detailed instructions regarding pre-operative and post-operative care.
- Clarify financial obligations and collect payments prior to surgical procedures.
- Discuss available surgical options with patients to facilitate informed decisions.
- Accurately enter and post charges related to surgical services.
- Adhere to office safety and security protocols.
- Utilize electronic health records for comprehensive documentation.
- Schedule surgeries and appointments utilizing Nextech/Athena software.
- Demonstrated professionalism with exceptional customer service and interpersonal abilities.
- Intermediate to advanced proficiency in computer applications.
- Capability to manage multiple tasks and adapt to evolving office requirements.
- Strong verbal and written communication skills.
- Familiarity with HIPAA, compliance standards, and OSHA regulations.
- Understanding of ophthalmic surgical procedures is preferred.
- High school diploma or equivalent qualification.
- A minimum of 3 years of relevant professional experience.
- Solid understanding of medical billing, coding, and insurance policies.
- Knowledge of medical terminology is essential.