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Retail Store Associate

2 months ago

Oakland, California, United States CVS Corporation Full time

Job Summary

CVS Health is seeking a highly skilled and customer-focused Retail Store Associate to join our team. As a Retail Store Associate, you will play a vital role in providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor.

Key Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively identifying and resolving potential service issues.
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed.
  • Accurately perform cashier duties handling cash, checks and credit card transactions with precision while following company policies and procedures.
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
  • Supporting opening and closing store activities, when needed.
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.

Requirements

  • At least 16 years of age.
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time. Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting. Visual Acuity Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
  • COVID Requirements: CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

Preferred Qualifications

  • Previous experience in a retail or customer service setting.
  • High School diploma or equivalent.