Pool Cover Installation and Repair Specialist

2 weeks ago

Lindon, Utah, United States Mizu Full time
Job Summary

Mizu is seeking a skilled Service Technician to join our team. As a Service Technician, you will provide technical expertise and custom support to homeowners and builders through installations, repairs, and estimates.

Key Responsibilities:

  • Provide cost estimates to homeowners and builders.
  • Load and unload materials and tools from/onto trucks.
  • Confirm services to be performed prior to service appointments.
  • Deliver, install, upgrade, clean, maintain, dismantle, and/or repair pool covers and related components.
  • Test equipment to troubleshoot issues.
  • Clean up job site after each completed job.
  • Document all installations and repairs.
  • Teach customers how to use the equipment properly for pool cover maintenance.
  • Explain the cost of parts and labor to customers.
  • Maintain all tools, equipment used during service calls.
  • Maintain the stock of replacement parts and equipment in service truck.
  • Keep the service truck clean and report needed maintenance.
  • Perform all work in such a way that it demonstrates a high level of quality service and communication to customers.

Requirements:

  • Ability to learn pool cover installation and repair procedures.
  • Problem-solving skills to diagnose problems with malfunctioning equipment.
  • Time-management skills to handle appointments efficiently and stay on schedule.
  • Attention to detail to spot issues and complete accurate reports about the repairs.
  • Organizational skills to keep tools and paperwork organized while in the field.
  • Computer and technical skills to understand the equipment fully.
  • Mechanical ability and understanding of fitment of materials.
  • Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms in a professional manner.
  • Must be able to speak English well enough to support safety, quality work, and ease of the work.
  • Must be able to read part descriptions, job notes and instructions, work schedules, and other work-related information in English.
  • Must be able to use protective equipment, hand tools, power tools, and other equipment safely.
  • Must be able to work safely around water of depths exceeding 7 feet.
  • Must wear company-provided uniform.
  • Ability to safely lift up to 75 lbs.
  • Ability to work with both small objects requiring dexterity (such as small screws and mechanical parts) in awkward positions, as well as moving large, heavy, or awkward objects into position (such as pool covers, motors, mechanisms, boxes, etc.).
  • If driving responsibilities are assigned, the employee must be able to drive safely, maintain a driving record acceptable to company standards, and not perform work under the influence of substance misuse.
  • Must be able to safely detect and avoid workplace hazards.

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