Optical Care Professional

6 days ago


Peachtree City, Georgia, United States EssilorLuxottica Full time
Job Description

About Us

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the complementary expertise of two industry pioneers to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs.

Job Summary

We are seeking an Optical Care Professional to join our team as a Retail Experience Specialist. This role involves delivering exceptional value in the lives of our customers by creating a seamless and personalized experience. The ideal candidate will have strong customer service skills, knowledge of current fashion trends, and ability to communicate effectively with patients and colleagues.

Main Responsibilities

  • Greet customers without delay and provide a friendly and courteous welcome.
  • Promptly answer telephone calls and explain required paperwork, tests, products and services to customers.
  • Review prescriptions and patient information carefully and identify special needs, consulting with Optician or Managing Doctor when necessary.
  • Demonstrate good product knowledge and assist customers in selecting frames and lenses that meet their vision, lifestyle and budgetary needs.
  • Perform pre-examination testing with accuracy and attention to detail and provide coaching and guidance to patients on contact lens care and handling.

Requirements

  • High School graduate or equivalent.
  • Strong customer service skills (internal and external).
  • Knowledge of current fashion trends.
  • Strong communicator and listener.
  • Problem solving ability.
  • Familiarity with cash register, computers and calculators.
  • Organization skills.
  • Sales skills.
  • Strong basic math skills.

Salary Range

The estimated salary for this position is between $40,000 and $60,000 per year, depending on location and experience.

Why Join Us?

As a Retail Experience Specialist at EssilorLuxottica, you will have the opportunity to work with a global leader in the eyewear industry, develop your skills and expertise, and make a positive impact on the lives of our customers. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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