Donut Shift Leader Position
6 days ago
Company Overview
PSM Donut LLC is a dynamic and fast-paced organization dedicated to delivering exceptional customer experiences. We're committed to providing a supportive work environment that fosters growth and development for our team members.
Salary Information
The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience and qualifications.
Job Description
We are seeking a highly motivated and organized Shift Leader to join our team at PSM Donut LLC. As a key member of our crew, you will be responsible for ensuring seamless operations during your shifts, focusing on delivering outstanding guest experiences, and promoting a positive and productive work environment.
Key Responsibilities:
- Team Environment:
- Communicate effectively with fellow team members, maintaining a respectful and inclusive atmosphere.
- Respond positively to feedback and direction given by management.
- Maintain accountability for your responsibilities during shifts, adhering to schedule and arriving prepared to work on time.
- Operations Excellence for Guest Satisfaction:
- Prioritize guests above all else, ensuring each guest receives an exceptional experience.
- Address specific guest needs promptly, resolving issues with a sense of urgency.
- Maintain high standards of quality food and beverage delivery, adhering to brand guidelines.
- Complete thorough cleaning of guest areas as directed, maintaining a clean and neat workstation.
- Profitability:
- Effectively execute restaurant standards and marketing initiatives.
- Prepare products according to established recipes and procedures.
- Follow all procedures related to cash handling, cleanliness, food safety, and restaurant safety and security.
- Comply with all restaurant, brand, and franchisee policies.
- Qualifications:
- Must be able to fluently speak and read English.
- Able to count money and make change accurately.
- Capable of operating restaurant equipment (minimum age requirements may apply).
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