Donut Shift Leader Position

6 days ago


Burlington, Vermont, United States PSM Donut LLC Full time

Company Overview

PSM Donut LLC is a dynamic and fast-paced organization dedicated to delivering exceptional customer experiences. We're committed to providing a supportive work environment that fosters growth and development for our team members.

Salary Information

The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience and qualifications.

Job Description

We are seeking a highly motivated and organized Shift Leader to join our team at PSM Donut LLC. As a key member of our crew, you will be responsible for ensuring seamless operations during your shifts, focusing on delivering outstanding guest experiences, and promoting a positive and productive work environment.

Key Responsibilities:

  • Team Environment:
    • Communicate effectively with fellow team members, maintaining a respectful and inclusive atmosphere.
    • Respond positively to feedback and direction given by management.
    • Maintain accountability for your responsibilities during shifts, adhering to schedule and arriving prepared to work on time.
  • Operations Excellence for Guest Satisfaction:
    • Prioritize guests above all else, ensuring each guest receives an exceptional experience.
    • Address specific guest needs promptly, resolving issues with a sense of urgency.
    • Maintain high standards of quality food and beverage delivery, adhering to brand guidelines.
    • Complete thorough cleaning of guest areas as directed, maintaining a clean and neat workstation.
  • Profitability:
    • Effectively execute restaurant standards and marketing initiatives.
    • Prepare products according to established recipes and procedures.
    • Follow all procedures related to cash handling, cleanliness, food safety, and restaurant safety and security.
    • Comply with all restaurant, brand, and franchisee policies.
  • Qualifications:
    • Must be able to fluently speak and read English.
    • Able to count money and make change accurately.
    • Capable of operating restaurant equipment (minimum age requirements may apply).


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