Environmental Services Manager
21 hours ago
The Environmental Services Manager will provide leadership and direction for the continuous improvement of the standard EVS operating model within the facility. This role will create a highly equipped and engaged Environmental Services Team using evidence-based techniques and process metrics to ensure a clean and safe environment for patients, family, visitors, physicians, nurses, and staff.
The successful candidate will provide staff leadership, making sound business decisions in support of the hospital's mission and vision. They will demonstrate leadership in providing an optimal environment for patient care, safety, service, and value. The Environmental Services Manager will manage the day-to-day operations of the department, ensuring a clean and safe environment and aesthetics for patients, family, visitors, physicians, nurses, and staff.
Key Responsibilities- Completes performance reviews, disciplinary actions, scheduling, employee engagement survey action planning, interviewing, hiring, and retention of staff.
- Collaborates with other departments, EOC, IP/IC committees.
- Evaluates and makes recommendations for environmental hygiene maintenance for new floor coverings, wall coverings, furnishings, and interior finishes prior to purchase.
- Manages departmental budgets, including capital, projects, supplies, and operations.
- Ensures regulated medical waste is handled, packaged, stored, and disposed of in accordance with federal and state regulations, and maintains appropriate documentation.
- Manages the necessary resources for the environmental services department and provides recommendations for staffing levels, products, and equipment.
- Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions, and staff engagement needs.
- Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
- Collaborates with the EVS director to monitor and validate dashboard metrics to track operations and key performance improvement initiatives.
- Promotes a culture of safety, hand hygiene, patient experience, and employee engagement and retention.
The Environmental Services Manager will utilize ES Optimizer software for writing job responsibilities, manage scheduling, and oversee subcontractors and vendors. They will supervise and/or perform on-call emergency services when needed, compose general and technical reports, and establish themselves as the Subject Matter Expert within environmental services, regulatory compliance, and training.
The successful candidate will effectively employ computer programs and mobile devices, evidenced by proper logins, using ES Optimizer software, attaching files, composing appropriate email messages, and using internet browsers or sites. They will ensure Service Level Agreements (SLAs) are current and up-to-date with all units and departments. The Environmental Services Manager will take a customer-centered approach when addressing the needs of and interacting with patients, visitors, guests, team members, and other healthcare workers.
In alignment with Organizational Initiatives, the Environmental Services Manager will develop and maintain a culture where people want to come to work. They will nurture a culture of healthy well-being with the EVS Team.
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