Theatre Concierge

2 weeks ago


Harrisonburg, Virginia, United States REGAL ENTERTAINMENT GROUP Full time
Job Description: Theatre Concierge

Job Summary: We are seeking a highly skilled and motivated Theatre Concierge to join our team at Regal Entertainment Group. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, managing theatre operations, and maintaining accurate records.

Key Responsibilities:

Your key responsibilities as a Theatre Concierge will include:
  • Providing exceptional customer service to our guests;
  • Managing theatre operations, including opening and closing procedures;
  • Maintaining accurate records of sales, inventory, and theatre performance;
  • Upselling and suggestive selling Premium Viewing Experience (3D, RPX, IMAX) to enhance their movie-going experience;
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary.

Requirements and Qualifications:

To be considered for this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be comfortable working with technology, including our POS system and other software tools.

Compensation:

We offer a competitive salary of $30,000 - $40,000 per annum, depending on experience, as well as a range of benefits, including health insurance, paid time off, and opportunities for professional development.