Housekeeping Expert
2 weeks ago
As a Guest Environment Expert at The Ritz-Carlton, you will be responsible for delivering exceptional guest experiences by maintaining the appearance and cleanliness of the hotel. You will be empowered to move about your space and do what needs to be done to ensure a safe and welcoming environment for our guests. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, you will make sure the spaces in the hotel help create a great guest experience.
Key Responsibilities- Maintain the appearance and cleanliness of the hotel, including guest rooms, public spaces, and back-of-house areas.
- Deliver exceptional guest experiences by responding to guest requests and resolving any issues that may arise.
- Stock and maintain carts and other equipment to ensure that they are always fully stocked and ready for use.
- Work collaboratively with other hotel staff to ensure that all areas of the hotel are clean and well-maintained.
- Follow company policies and procedures to ensure a safe and secure work environment.
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to be physically able to stand, sit, or walk for extended periods of time and to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
About The Ritz-CarltonThe Ritz-Carlton is a global luxury hotel brand that is committed to delivering exceptional guest experiences. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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