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Retail Banking Professional

2 months ago

Parma Heights, Ohio, United States Fifth Third Bank Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Retail Banking Professional. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing personalized financial solutions, and driving business growth.

Key Responsibilities
  • Use a consultative approach to understand customer needs and preferences, and provide tailored financial solutions to meet their goals.
  • Maintain a deep understanding of our retail products and services, and effectively communicate their benefits to customers.
  • Develop and execute sales strategies to acquire new customers and deepen existing relationships, resulting in increased revenue growth.
  • Collaborate with cross-functional teams to identify and pursue new business opportunities, and drive process improvements to enhance customer experience.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Stay up-to-date on industry trends, regulatory requirements, and product offerings to ensure expertise and make informed decisions.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Proven track record of success in sales, customer service, or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Strong analytical and mathematical skills, with the ability to interpret financial data and make informed decisions.
What We Offer

Fifth Third Bank is committed to providing a dynamic and inclusive work environment that supports the growth and development of our employees. As a Retail Banking Professional, you will have the opportunity to:

  • Work with a talented team of professionals who share your passion for delivering exceptional customer service.
  • Develop your skills and expertise through ongoing training and development programs.
  • Contribute to the success of a leading financial institution, making a meaningful impact on the lives of our customers.