Customer Service Expert
6 days ago
Company Overview
">Cascade Services, Inc. is a leading provider of insurance claims services. We are seeking a highly motivated and dedicated Customer Service Representative to join our team.
">Job Description
">We provide all necessary communication to insurance companies and customers regarding the repair process and any additional damage that may need to be repaired on the vehicle. As a self-motivator with a strong work ethic, you will maintain positive relationships with vendors, co-workers, insurance companies, and customers.
">Responsibilities:
">- Be on time for work every day.
- Maintain positive relationships with vendors, co-workers, insurance companies, and customers.
- Check-in vehicles with customers and go over accident-related damages and damages not related to the insurance claim.
- Send repair status updates to customers who have vehicles in the shop for repairs.
- Update and communicate with our customers' vehicle rental vendors.
- Upon repair completion, deliver the final product to the customer and go over the repairs performed at the shop.
Qualifications:
">A self-motivator with a strong work ethic, understanding of the importance of great customer service, and mid-level experience are required for this position.
">Benefits:
">We offer six paid holidays, paid time off, up to 4% 401k match, medical/dental/life insurance, and an employee assistance program.
">Estimated Salary: $45,000 - $55,000 per year, depending on experience.
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