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Reliability Program Manager

2 months ago

Carteret, United States C&W Services Full time
Job Title: Reliability Program Manager

Join C&W Services as a Reliability Program Manager and play a vital role in ensuring the operational success of our distribution business. As a key member of the Reliability and Maintenance Engineering team, you will be responsible for leading proactive reliability program management and leadership roles for fulfillment center operations.

Key Responsibilities:
  • Coordinate and plan work activities for inventory control and maintenance planning technicians to achieve goals and objectives of North America Customer Fulfillment teams.
  • Act as first-level escalation support for inventory control and maintenance planning technicians during and after business hours, ensuring spares and computerized maintenance system support is available.
  • Work closely with FC Operations, Operations Engineering, FC Start-up Team, RME Reliability Team, Central Planning, ACES team, and Safety in supporting building systems optimization, maintenance, and project implementation.
  • Monitor equipment reliability metrics and partner with the operations team to prioritize work and improvements.
  • Lead Root Cause Analysis and Permanent Corrective Action activities at the site.
  • Identify opportunities to increase equipment reliability and uptime, reduce costs, and associated work.
  • Make full use of condition-based and predictive maintenance tools to avoid unplanned repair work.
  • Assist with skill assessments for Technical positions within NACF Maintenance teams.
  • Handle flexible workloads that may come from management or FC operations.
  • Participate in reliability conference calls and coordinate with reliability central team to complete all tasks required.
  • Serve as the primary conduit for both upward and downward communication with the Central Reliability Team to feed up information and data to drive local and network change while also disseminating and driving reliability efforts and programs downward to local teams.
  • Drive and promote a safety culture within the site, including subcontractors, suppliers, and visitors.
  • Provide engineering guidance to technicians as needed to ensure maintenance goals are aligned with site operations' needs.
  • Manage subcontractors and suppliers to deliver goods and services against contracts and expectations.
  • Support the Maintenance Manager in the implementation of short and long-term projects for the site as requested.
  • Develop a strong collaborative team-based environment.
  • Perform regular deep dives/data analysis to understand key focus areas for improvement across the facility.
  • Deploy, manage, and improve predictive maintenance programs, including Thermography, Vibration, and Ultrasound technologies.
  • Create, deploy, and share best practices at the facility and share with other sites.
  • Lead continuous improvement events and generate cost savings that exceed site performance goals.
Requirements:
  • Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or other related engineering.
  • 5+ years of experience as a Reliability Program Manager or equivalent.
  • 5+ years of experience with team management, budget responsibilities, supplier management, problem-solving, and client/customer relations.
  • Experience required using CMMS systems and reporting.
  • Experience with computers, including MS Excel, Word, and Office.
  • Relevant training in MHE, Controls Systems, PIT, as well as general building operations.
  • Experience in project management.
  • Experience with leading and delivering technical training.
  • Understanding of Lean Manufacturing tools such as 5S, 5Y, FMEA, PDCA, Value Stream Mapping, DMAIC, Run Charts, Pareto Analysis.
Preferred Qualifications:
  • Strong communication and presentation/facilitation skills.
  • Strong analytical skills to deep dive into data.
  • Ability to turn complex compliance requirements into scalable processes.
  • Strong organizational skills.
  • Ability to align, motivate, and lead a team, including creating accountability.
  • Prefer experience managing teams in an industrial environment containing conveyance, process control, and powered trucks.
  • Demonstrated communication skills, written and verbal, including negotiation and conflict resolution.
  • Ability to lead others in a technical role and interact with all levels of management.
  • Reasoning, analytical, and problem-solving skills.
  • Ability to train others with lesser skills.
  • Ability to interpret and understand policies and procedures and relate them to others.
  • Field service engineering experience.
  • Experience supporting a wide range of different conveyors and sortation systems.
  • Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally, with Safety, Operations, Engineering, Sr. Management, peers, contractors, and vendors.
  • Ability to multitask and prioritize many different projects.
  • Six Sigma certification from an accredited program.
  • Root Cause Analysis formal training and facilitation experience.
  • PMP certification.
  • Electrical and electronic principles.
  • Blueprint and electrical schematic reading.
  • Experience in usage of CMMS programs in support of RCA projects.
  • Preventive maintenance procedures.
  • Industrial electrical.
  • Industrial controls.
  • Industrial electronics & robotics.

C&W Services offers a comprehensive benefits package, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. The compensation for the position is $112,000.00 - $132,000.00, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by law.