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Sales Associate

2 months ago

Manassas Park, United States Regency Furniture Full time

**Job Summary:**

Regency Furniture is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in delivering an exceptional customer experience, driving sales growth, and contributing to the success of our home furnishings business.

**Key Responsibilities:**

  • Welcome and engage with all customers, providing personalized service and ensuring a positive shopping experience.
  • Assist customers in selecting the perfect home furnishings, offering expert advice and guidance to meet their needs and preferences.
  • Maintain a clean and organized sales floor, ensuring a visually appealing and inviting environment for customers.
  • Review and process sales orders accurately and efficiently, ensuring timely and effective communication with customers.
  • Assist with pricing, tagging, promotions, and organization of the sales floor, ensuring maximum visibility and accessibility of products.
  • Follow established policies and procedures, including the use of our proprietary UP system.
  • Develop and maintain knowledge of our products, services, and policies, ensuring accurate and informed responses to customer inquiries.
  • Generate self-traffic through proactive outreach and engagement with customers, including cold calls, contact lists, and unset invoices.
  • Attend required meetings and training sessions, staying up-to-date on company policies, procedures, and product knowledge.
  • Follow assigned work schedule, ensuring timely and effective completion of tasks and responsibilities.

**Requirements:**

  • High School Diploma or equivalent required.
  • Ability to read, analyze, and interpret common publications related to sales and finance, including sales contracts, delivery orders, and other relevant documents.
  • Excellent communication and interpersonal skills, with the ability to respond to customer inquiries and complaints in a professional and courteous manner.
  • Basic math skills, including the ability to calculate figures, discounts, and percentages.

**About Regency Furniture:**

We are a leading home furnishings retailer dedicated to delivering an exceptional customer experience and providing a wide range of stylish and affordable products. Our team is passionate about helping customers create their dream homes, and we are committed to providing a positive and supportive work environment for our employees.