Medical Assistant Lead

4 days ago

Goodyear, Arizona, United States Adelante Full time
Job Title: Medical Assistant Float

Adelante Healthcare is seeking a skilled Medical Assistant Float to join our team. As a Medical Assistant Float, you will provide direct patient care and assist patients and their families through the healthcare system by acting as a patient advocate.

Key Responsibilities:
  • Prepare for patient appointments by reviewing and updating patient records prior to patient arrival
  • Interview patients to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient
  • Obtain and record patients vital signs according to protocol for patients age
  • Prepare exam room and patient for the type of exam/procedure to be performed
  • Maintain patient confidentiality following all HIPAA policies and procedures
  • Document accurately all patient information in electronic health record
  • Communicate in a timely and professional manner with patients and other members of the care team at all times
  • Know and follows the eight rights of drug assessment and administration
  • Know and follows procedure for immunization administration and storage
  • Follow all medication policies and procedures for labeling, storing and use
  • Know and utilizes principles of universal protocols and National Patient Safety Goals
  • Cleans and sterilizes instruments per protocol
  • Has knowledge of surgical and diagnostic office procedures
  • Correctly collect specimens, perform testing, and processes as indicated.
  • Provides clear instructions to patients regarding obtaining and collecting of specimens.
  • Review patient plan and educates patient on discharge instructions
  • All other duties as assigned (such as translation and travel to other locations)
  • Can accurately identify medications and their indications for proper utilization
  • Work independently and uses critical thinking skills to solve issues under pressure
  • Coordinate continuity of patient care with external healthcare organizations and facilities such as referrals to outside specialties and ongoing two-way communication between providers.
  • Promote clear communication among the care team and treating clinicians by ensuring awareness regarding patient care plans
  • Facilitate patient care based upon approved standing orders and protocols.
  • Works collaboratively with the clinical team in data collection, health outcomes reporting, clinical audits, and programmatic evaluation.
  • Assist in clinical care by providing utilization of resources, and development of new clinical tools, forms, and procedures.
  • Act as a mentor to the Associate Medical Assistants
  • Use excellent customer service and communication skills
  • Will perform patient outreach calls as needed
  • Meeting UDS & Quality-based measurements
Requirements:
  • Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
  • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
  • High school diploma or GED from an accredited institution
  • Graduation from an approved medical assistant training program with one or more years experience
  • Has one or more years as a medical assistant
  • Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
  • Proficient mathematical skills for use in a healthcare setting
  • Basic computer proficiency to include Windows, MS Office, and internet
  • Ability to problem solve in situations both independently or with support from team and/or leadership
  • Ability to multi-task and work effectively in a high-stress and fast-moving environment
  • Must have reliable transportation that can meet any operational reassignments of the organization during the workday. If employee is driving during work hours, the employee is required to possess a valid drivers license and must be in compliance with Arizona vehicle insurance requirements
Preferred Qualifications:
  • Certified Medical Assistant preferred.
  • Ability to communicate in more than one language
  • Electronic Health Record experience

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