Customer Experience Specialist

4 weeks ago


Sweetwater, Tennessee, United States Jackson Hewitt Full time

About This Role

This Client Service Associate position is an exciting opportunity to join our team at Jackson Hewitt. As a key member of our front-line staff, you'll be responsible for providing exceptional customer service and supporting our clients through the tax preparation process.

Key Responsibilities:

  • Welcome and engage with clients in a professional manner
  • Provide detailed information about our services and promotions
  • Enter client data accurately and efficiently using our software
  • Coordinate tax preparation appointments and manage client flow
  • Foster a positive and welcoming environment for clients

Why Join Us?

As a Client Service Associate at Jackson Hewitt, you'll benefit from:

  • A competitive salary range of $35,000 - $40,000 per year
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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