Pest Control Operations Manager

2 weeks ago


Casselberry, Florida, United States Rowland Pest Management, Inc. Full time
About the Role

We are seeking a highly skilled Service Manager to lead our team of pest control technicians in providing exceptional service to our clients. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our pest control services, ensuring that our customers receive the highest level of service and satisfaction.

Key Responsibilities

  • Manage and motivate a team of pest control technicians to ensure they are well-prepared to provide top-tier services.
  • Oversee and manage expenses related to pest control operations, including budgeting, resource allocation, and cost-effective decision-making.
  • Address customer inquiries and concerns, ensuring that our clients feel heard, valued, and well-cared for.
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.

Requirements

  • 2 years of experience as a pest control service manager.
  • 3+ years in the pest control industry is a plus but not required.

What We Offer

We offer a competitive salary range of $55,000 to $70,000 per year, as well as a host of benefits, including full health insurance, paid time off (PTO), and comprehensive paid training. We also provide a company-provided vehicle, iPhone, and iPad to support your success in the role.

At Rowland Pest Management, we pride ourselves on our ability to solve any pest problem, no matter how big or small, using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. We also offer Insulation and Attic Decontamination.

We are a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We take pride in our ability to provide our clients with the best possible service, and we offer a 100% satisfaction guarantee.

We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.



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