Chief Information Officer

4 weeks ago

Chicago, Illinois, United States Farmer's Fridge Careers Full time
Job Description

We are on a mission to make fresh, high-quality, and sustainably sourced food accessible to everyone. Through our tech-enabled manufacturing and distribution, we are committed to transforming the food system. As a company that values innovation, collaboration, and data-driven decision-making, we are looking for a Chief Information Officer (CIO) to lead our technology strategy and operations. The CIO will play a crucial role in scaling our technology infrastructure to support growth and drive operational efficiency.

About this Role: The CIO will lead the company's technology initiatives to bring the Fridge experience to life. They will be making strategic "buy vs. build" decisions, building internal teams, ensuring seamless integrations, managing vendors, and developing robust data infrastructure. This individual will work closely with cross-functional leaders and manage a lean, mission-critical IT team that can scale with the company's growth goals. The CIO will also spearhead organizational change management to ensure the successful adoption and on-going maintenance of new technologies across the business.

Key Responsibilities:

  • Strategic Technology Leadership
    • Align technology initiatives with broader business goals, supporting operational excellence and customer satisfaction.
    • Lead the assessment of "buy vs. build" decisions, favoring external solutions while maintaining the capacity to build mission-critical systems in-house.
    • Oversee the design and implementation of scalable IT infrastructure, ensuring that it meets both current and future business needs.
  • Systems Integration & Data Management
    • Lead efforts to integrate various technology platforms, ensuring efficient data flows across departments such as manufacturing, supply chain, and customer service.
    • Ensure data governance, security, and compliance across all business operations.
  • Vendor Management & Outsourcing
    • Lead the selection and management of third-party technology vendors, ensuring that partnerships deliver long-term value.
    • Oversee outsourcing initiatives, ensuring that they align with business objectives and deliver efficiency without compromising quality.
    • Manage ongoing vendor relationships and performance, driving continuous improvement and cost-effectiveness.
  • Organizational Change Management
    • Drive change management efforts to ensure seamless technology adoption and minimal disruption to business operations.
    • Champion collaboration across teams, ensuring that technology supports all business functions effectively.
    • Develop and implement training programs to maximize user adoption of new systems.
  • Optimizing Technology for Business Operations
    • Collaborate with departments such as manufacturing and supply chain, sales and marketing, and customer service to ensure that technology solutions improve efficiency and performance.
    • Lead technology projects that address specific business challenges and operational needs, ensuring they are delivered on time and within budget.
  • Team Leadership & Development
    • Build and lead a high-performing IT team that is capable of executing the company's technology strategy.
    • Foster a culture of innovation, collaboration, and continuous improvement within the technology team.

Requirements:

  • Leadership & Management
    • 10+ years of experience in senior technology leadership roles, ideally within tech-enabled manufacturing, food, CPG, or a related field.
    • Proven success in leading complex, multi-domain business operations, with a strong track record of scaling technology teams.
    • Strong leadership presence with the ability to communicate and inspire team members from the production floor to the Board of Directors.
  • Technology Expertise
    • Extensive experience with "buy vs. build" decisions, with a strong preference for leveraging third-party solutions while maintaining the ability to build critical internal systems.
    • Expertise in systems integration, data infrastructure, and vendor management, including outsourcing and long-term vendor relationships.
    • Track record of successfully managing organizational change to support the adoption of new technologies.
  • Industry Experience
    • Experience in food manufacturing, CPG, or fulfillment is preferred, with a deep understanding of how technology can drive operational excellence and growth.
    • Familiarity with multi-department budget management, including managing large IT-related P&L.

Benefits:

We offer a range of benefits to support your well-being and career growth, including:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with immediate vesting and company match.
  • A paid sabbatical program after four years of service.
  • Daily meal and office snacks, and a fun and passionate work environment.

We are an equal-opportunity employer and welcome applications from diverse candidates. If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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