Service Desk Agent

3 days ago


Greenwood Village, Colorado, United States U-Haul Full time

We're seeking a Service Desk Agent to join our team at U-Haul. In this role, you'll be responsible for interacting with customers, resolving issues, and ensuring their needs are met. You'll work closely with other representatives to provide exceptional service and maintain high levels of customer satisfaction. If you have excellent communication skills and are passionate about helping others, this job may be for you.

Responsibilities:

  • Interact with customers to resolve issues
  • Use U-Scan technology to manage inventory
  • Maintain and inspect equipment
  • Drive forklifts and move equipment
  • Participate in ongoing education through U-Haul University

Requirements:

  • Valid driver's license
  • High school diploma or equivalent

Benefits:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Estimated Salary: $12.32 - $20.00 Hourly



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