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Overnight Hotel Auditor

2 months ago

Rockland, Maine, United States Maine Course Hospitality Group Full time

Are you a Night Owl?

Do you excel in problem-solving and enjoy assisting others?

We have an ideal opportunity for you.

As a Night Auditor, your primary role will be to ensure the seamless functioning of the hotel during the overnight hours.

Our Front Desk serves as a welcoming point for tired travelers, offering local insights and recommendations, along with a warm presence for those away from home.

Key Responsibilities of the Night Audit / Front Desk Role:

  • Warmly welcome and greet all guests and visitors in a professional manner.
  • Manage the front desk operations and be knowledgeable about all its functionalities.
  • Answer phone calls in a courteous, professional, and helpful manner, directing calls as necessary.
  • Assist guests with check-in and check-out processes.
  • Handle reservations and cancellations efficiently.
  • Address guest inquiries, requests, and complaints promptly and professionally.
  • Conclude front desk operations and reporting for the day.
  • Process cash and credit card transactions accurately.
  • Balance and reconcile daily financial transactions.
  • Provide information regarding hotel services, amenities, and local attractions.
  • Support general hotel operations as required.
  • Ensure the safety and security of the hotel and its guests throughout the night shift.

Benefits Offered:

  • Weekly Paychecks
  • 401k with a generous company match
  • Paid Time Off
  • Holiday Pay
  • Health Insurance
  • Dental Coverage
  • Vision Insurance
  • Travel Discounts
  • Company Scholarships for employees and their families
  • Opportunities for Career Development

Our Core Values: Fun ~ Family ~ Respect ~ Integrity

Requirements for Night Audit / Front Desk Position:

Must maintain alertness and a friendly demeanor throughout the shift.

Ability to stand for extended periods.

Excellent communication and customer service skills are essential.

Proficient in cash handling and basic accounting principles.

Capability to work independently and prioritize tasks effectively.

Strong analytical and problem-solving skills are required.

Availability to work overnight shifts, including weekends and holidays.

Reliability and flexibility to work during overnight hours are crucial.

Please submit your resume or work history for consideration.

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