Front of House Management Professional

7 days ago


Royal Oak, Michigan, United States Culinary Investments DBA Johnny's Speakeasy Full time
Customer Service Expert

We are seeking a seasoned Front of House Management Professional to join our team at Culinary Investments DBA Johnny's Speakeasy. As Assistant General Manager, you will be responsible for delivering exceptional customer experiences, managing front of house operations, and implementing sustainable practices.

About the Role

The ideal candidate will have a strong background in hospitality management, with experience in fine dining environments. They will be responsible for managing daily operations, overseeing staff performance, and ensuring exceptional customer service.

Key Responsibilities
  • Deliver exceptional customer experiences, ensuring a positive dining experience
  • Manage front of house operations, including staffing, training, and scheduling
  • Oversee staff performance, providing coaching and feedback as needed
  • Maintain high standards of customer service, ensuring a positive dining experience
  • Collaborate with the leadership team to develop and implement sustainable practices
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in hospitality management, preferably in fine dining environments
  • Excellent leadership and communication skills
  • A strong understanding of customer service principles and their application in hospitality
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required; degree in hospitality or related field preferred
Salary and Benefits

We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.



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