Implementation Coordinator, Benefit Plans

2 days ago


Exeter, New Hampshire, United States Cobalt Benefits Group LLC Full time

Job Summary:

Cobalt Benefits Group LLC is seeking a highly skilled Implementation Coordinator, Benefit Plans to join our team. As a key member of our implementation team, you will play a critical role in helping us deliver customized, self-funded insurance solutions to our clients and members.

Key Responsibilities:

  • Implementation Management: Drive project progress across multiple stakeholders and cross-functional teams.
  • Documentation: Create and manage project plans, timeline trackers, and standard implementation documents.
  • Problem Solving: Analyze complex issues, assess customer needs, and facilitate solutions.
  • Client Interaction: Confirm customer requirements and ensure accurate selections.
  • Kick-off Coordination: Set up tools and documentation for implementation initiation.
  • Stakeholder Engagement: Coordinate updates from functional leads, track progress, and follow up on action items.
  • Relationship Building: Maintain strong relationships with internal teams and external vendors.
  • Additional Duties: Perform other responsibilities as assigned.

Requirements:

  • Experience: 2+ years in health insurance implementation or related fields, working directly with clients.
  • Knowledge: Familiarity with self-funded products and services.
  • Presentation Skills: Ability to effectively present to client management and employees.
  • Technical Proficiency: Strong skills in MS Office (Excel, PowerPoint), Adobe, and web-based programs.
  • Credibility & Influence: Proven ability to build trust and partner with clients during onboarding.
  • Multi-tasking: Ability to manage multiple tasks effectively.
  • Process Development: Experience in developing and implementing processes and templates.
  • Travel: Willingness to travel up to 10% during peak business cycles.
  • Education: Associate's degree or equivalent experience.
  • Autonomy: Ability to work independently and in team settings.
  • Technical Writing: A plus.

About Us:

Cobalt Benefits Group LLC is a trusted third-party administrator (TPA) specializing in self-funded benefit plans. We are committed to helping employers find high-quality coverage at a cost they can afford. With over 30 years of experience and a dedicated team of over 180 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing.

We are an Equal Opportunity Employer, including disability/protected veterans.



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