Automotive Technician

2 weeks ago

Clovis, California, United States Penske Automotive Group Full time
Job Overview

The Light Mechanical Service Specialist diagnoses and performs quality services on customer and inventory vehicles with efficiency and accuracy in accordance with dealership and manufacturer standards.

Key Responsibilities
  • Perform vehicle inspections, troubleshooting, and testing for light mechanical services to determine required or recommended repairs.
  • Diagnose malfunctions and perform necessary repairs, including replacing parts and components as required.
  • Perform tire services, including rotation, replacement, mounting, and balancing.
  • Perform preventative maintenance, including lubrication, fluid replacements, coolant services, oil changes, filter services, and brake adjustments.
  • Examine assigned vehicles to determine if further safety or service work is required or recommended.
  • Verify vehicle serviceability and ensure quality repairs by conducting test drives and adjusting controls and systems as needed.
  • Ensure customer vehicles are kept clean during the repair process.
  • Contain costs by utilizing warranty options.
  • Evaluate service and parts options for repairs as required.
  • Communicate with supervisors, team leaders, or Service Advisors and/or Dispatchers if additional work is needed.
  • Aid Service Advisors as needed to write work orders, conduct test rides, and interact with customers to guarantee satisfaction.
  • Keep supplies ready by inventorying stock, placing orders, and verifying receipt of parts and supplies.
  • Maintain a clean and efficient work area and assist in keeping the shop neat and organized.
  • Document all work performed and recommended on the repair order in accordance with operating procedures.
  • Understand automotive industry terminology and stay up-to-date with industry technology changes.
  • Follow attendance and punctuality standards and adhere to timekeeping standards.
  • Follow the Company Code of Business Ethics and Conduct.
  • Understand and follow all work rules and procedures and follow lawful directions from supervisors.
  • Uphold the company's non-disclosure and confidentiality policies and agreements.
  • Maintain a professional appearance in accordance with company policy.
  • Attend pertinent training on request.
  • Attend company meetings as required.
Requirements
  • Exceptional customer service skills.
  • Excellent communication skills, including the ability to listen to customers and determine how to assist them.
  • Ability to work well in a team environment.
  • Knowledge of automotive systems, tools, and repair processes for light mechanical services.
  • Outstanding attention to detail with a commitment to quality.
  • Ability to use technical reference materials and technical manuals in written and online formats.
  • Ability to communicate technical terms to a non-technical audience.
  • Ability to follow processes to ensure quality and safety.
  • Effective time management skills and ability to prioritize.

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