Desktop Support Specialist

3 days ago


Minot, North Dakota, United States Nscglobal Full time
Desktop Support Engineer

Nscglobal is seeking a skilled Desktop Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.

Responsibilities
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
  • Document, maintain, upgrade, or replace hardware and software systems.
  • Support and maintain user account information, including rights, security, and systems groups.
Requirements
  • Associate's degree in a related field or 3-5 years of experience in the field or a related area.
  • Familiarity with a variety of field concepts, practices, and procedures.
  • Ability to plan and accomplish goals, relying on experience and judgment.
Preferred Qualifications
  • Proficiency in networking, VPN, wireless, customer service, ticketing system applications, and multi-tasking.
  • Excellent customer service, technical, organizational, and communication skills.

Nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK, and a US headquarters in New York, NY. We provide global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity.



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