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Parts Sales Specialist

2 months ago

Sumner, Washington, United States Pape' Machinery, Inc Full time
Job OverviewPAPE' MACHINERY, INC. – AGRICULTURE & TURF DIVISION

Are you passionate about delivering exceptional customer service in a vibrant and energetic atmosphere? If so, we invite you to explore a career opportunity with Pape' Machinery, a leading capital equipment dealer in the Western region, as we expand our Parts team.

At Pape', we are committed to your professional development, providing comprehensive training, resources, and support to help you advance your career. In return, we offer competitive compensation, a healthy work-life balance, and a robust benefits package for you and your family.

Key Responsibilities:

As a Parts Sales Counterperson, you will engage with customers both in person and over the phone to assist them in obtaining the necessary parts for their machinery. Your daily tasks will include:

  • Assessing customer parts requirements using various resources, including literature and computer systems.
  • Recommending appropriate parts or services based on customer needs.
  • Building and maintaining strong relationships with customers through effective communication.

To excel in this position, a positive attitude and the ability to foster customer relationships are essential.

Qualifications:

  • Self-driven with a proactive approach and keen attention to detail.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Previous experience in a parts counter role or relevant mechanical/service background.
  • Familiarity with parts inventory management.
  • Strong communication skills, both verbal and written, to effectively engage with customers.
  • Excellent organizational abilities.

Compensation: Competitive hourly rate based on experience.

Why Choose Pape'?

  • Attractive compensation package reflecting your skills and experience.
  • Comprehensive benefits including: 401(k) with company match, medical, dental, vision, and prescription coverage, flexible spending accounts, life insurance, and disability insurance.
  • Generous vacation and leave policies: 80 hours of vacation, sick leave, and paid holidays, with increased vacation time based on tenure.
  • Opportunities for advancement: We prioritize internal promotions and career growth.
  • Stability and reputation: Pape' is a family-owned business with a long-standing history and a commitment to integrity.
  • Extensive equipment inventory: We boast the largest selection of equipment and parts in the region.
  • Employee engagement: We maintain an open-door policy, valuing your input and feedback.
  • Training and development: Ongoing training and mentorship to enhance your skills.

Pape' Group is an equal opportunity employer and maintains a drug-free workplace.