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Retail Sales Associate

2 months ago


Collinsville, Illinois, United States Pawn King Full time
Pawn King Retail Sales Associate

We are looking for a Retail Sales Associate to join our team at Pawn King. As a Retail Sales Associate, you will be responsible for greeting and interacting with customers, developing a rapport to provide and recommend financial solutions. You will also perform sales and loan transactions, handle cash and negotiable items, and answer incoming calls.

Responsibilities:
  1. Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
  2. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
  3. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
  4. Answers incoming calls per company standards.
  5. Effectively communicates to customers the legal aspects of the pawn and buy transactions.
  6. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
  7. Partners with all employees to create a positive and memorable customer experience.
  8. Successfully completes the assigned training.


Requirements:
  1. Must be willing and able to lift/carry up to 50 pounds.
  2. Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.
  3. Ability to work with firearms and to become firearms certified.
  4. Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
  5. Minimum Age: 18 years old.
  6. High School Diploma, GED, or equivalent experience.
  7. Strong desire to work, serve customers, work with people, and be team-oriented.
  8. Ability to multi-task in a fast-paced environment.
  9. Ability to perform basic math calculations proficiently.
  10. Cash handling experience is preferred.
  11. Should be able to work in multiple locations, as business needs dictate.
  12. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
  13. Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.