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Sales and Warehouse Support Specialist

2 months ago

Spokane, Washington, United States Lumber Liquidators Full time
Compensation:

Starting Hourly Rate: $17.50, commensurate with experience and qualifications. Includes excellent benefits, paid time off, and favorable working hours to promote work-life balance.


Position Overview:

The Retail Operations and Sales Associate at Lumber Liquidators plays a crucial role in assisting the store manager and assistant managers with daily sales activities, store operations, and the overall maintenance of the store and warehouse.

This entry-level position emphasizes collaboration with the team to meet or surpass the store's sales objectives while performing various warehouse responsibilities.


Key Responsibilities:
  • Foster a welcoming and respectful store environment, ensuring that all associates deliver exceptional customer service.
  • Drive sales by actively engaging in all aspects of the company's sales processes and supporting related services (e.g., Credit, Delivery, Pro Sales, and Installations).
  • Exhibit thorough product knowledge and a solid understanding of operational procedures.
  • Maintain accurate records in the SAP system, including updates on pickups, follow-ups, comments, and issues.
  • Achieve personal and collective sales targets and operational metrics.
  • Assist in maintaining the showroom and warehouse in an organized manner.
  • Safely operate a forklift for material handling (training provided).
  • Organize and stack product pallets securely.
  • Track inventory of incoming and outgoing merchandise.
  • Comply with OSHA regulations.
  • Accurately load merchandise into customer vehicles and company delivery trucks.
  • Ensure a clean and orderly warehouse and store environment.
  • Adhere to all safety standards and product handling requirements.
  • Receive merchandise shipments accurately and prepare outbound deliveries.
  • Engage in proactive selling, including making outbound sales calls to customers and professionals.

Qualifications:
  • A strong commitment to customer service and a desire for career growth within the company.
  • Experience in customer-facing roles, such as sales, retail, or hospitality.
  • A high school diploma, GED, or equivalent.
  • An interest in home improvement and flooring design.
  • Proficiency with technology, including Microsoft Office and basic computer skills.
  • Strong communication skills and the ability to initiate conversations.
  • Capability to lift heavy items occasionally.
  • Willingness to learn and operate a forklift (training will be provided).
  • Ability to work independently as well as part of a team.
  • Flexibility to work overtime and extended hours when necessary.

Our Commitment:

We offer a structured career path with opportunities for advancement and bonus plans. Our company culture is positive and inclusive, and we provide comprehensive benefits, including medical, dental, vision, 401k, short-term and long-term disability, and paid time off.

We value your interest in exploring career opportunities with Lumber Liquidators and look forward to learning more about your potential contributions.