Customer Experience Specialist

3 weeks ago


Bremerton, Washington, United States Navy Exchange Full time

Role Overview:

The Navy Exchange is seeking a highly skilled Guest Service Representative to join our team at the NGIS in Bremerton, WA.

Key Responsibilities:

  • Operates a multi-line telephone system to respond to guest inquiries
  • Records and delivers messages as required
  • Assists guests with all requests in person or via telephone

Requirements:

  • 1 year of general office clerical experience
  • 1 year of progressively responsible work related to the position
  • Must possess the knowledge and skills necessary to perform job duties

Benefits:

The Navy Exchange offers a comprehensive benefit package, including a federal salary, medical/vision & dental coverage, 401(k) & pension plan, life insurance, and sick and annual leave accruals.

What We Look for in a Candidate:

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service and making a real difference in the lives of our military patrons and their families.



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