Senior Business Analyst

4 weeks ago


Lansing, Michigan, United States Ciber Full time
Senior Business Analyst

At HTC Global Services, we are seeking a skilled Senior Business Analyst to join our Agency Services Application Development and Support team. This role will involve supporting multiple applications for our clients, with a focus on maintenance activities and larger projects.

Key Responsibilities:
  • Manage work requests to support operational support needs for web applications
  • Gather requirements for project initiatives
  • Facilitate meetings with the technical team and business client
  • Maintain backlog of work items in Azure DevOps
  • Manage project tasks, timelines, and communication between business product owner and development team
  • Track sprints and ticket progress in Azure DevOps
  • Ensure the team is adhering to the department change management policies
  • Maintain documentation on the project SharePoint Site

Requirements:
  • Exposure to Complex IT web Applications within the past 5 years
  • Experience in a professional office environment within the past 5 years
  • Experience in a role as a business analyst supporting a software development project within the past 5 years
  • Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations
  • Proficiency with MS Office
  • Experience working as a liaison between the development team and project manager or business client in a software development project
  • Experience with Azure DevOps

Preferred Qualifications:
  • Knowledge and understanding of the Software Development Lifecycle
  • Project management skills and knowledge in project management and related methodologies
  • Experience with Microsoft SharePoint
  • Experience with Salesforce Platform
  • Experience with MS Dynamics

Education:
Bachelor's degree or equivalent practical experience.

At HTC Global Services, we are committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

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