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Merchandise Associate

2 months ago

Appleton, Wisconsin, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and customer-focused Merchandise Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Team Collaboration: Work effectively with peers and supervisors to achieve business goals and objectives.
  • Adaptability: Respond appropriately to changes in direction or unexpected situations.
Requirements
  • Excellent Customer Service Skills: Possess excellent customer service skills, with the ability to respond to customer inquiries and concerns in a professional and courteous manner.
  • Flexibility: Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Communication and Organizational Skills: Possess strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

As a valued member of our team, you will be eligible for a range of benefits, including:

  • Associate Discount: Enjoy discounts on merchandise and services.
  • Employee Assistance Program (EAP): Access to confidential counseling services and support.
  • 401(k) Plan: Eligible for company matching contributions.
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance coverage.
  • Paid Time Off: Enjoy paid holidays, vacation, and sick leave.