Senior Field Technician

11 hours ago

Fort Worth, Texas, United States ConGlobal Full time
Overview

ConGlobalis is seeking a highly skilled Senior Field Technician to join our Implementation and Deployment Services Team. As a key member of our team, you will be responsible for deploying and supporting our cutting-edge Technology Systems.

With over half a century of experience in the intermodal industry, ConGlobal has established itself as a leader in innovation and technology. Our passion for innovation has led to the development of a wide range of services and technology solutions that meet the evolving needs of our customers.

As a Senior Field Technician, you will play a critical role in serving our internal and external customers by installing, commissioning, and supporting our Advanced Solutions Technology Systems.

Responsibilities
  • Quickly achieve technical proficiency of all ConGlobal Advanced Solutions for installation, implementation, deployment, testing, trouble shooting, servicing, and supporting.
  • Install, deploy, and commission new automated systems per project plans, working closely with ConGlobal Project Manager and Customer site personnel.
  • Manage field team and activities, leading and training new team members.
  • Communicate with clients to explain complex issues, when required.
  • Install and supervise the installation of conduit, control cabinets, control boxes, mounting brackets, and various devices, including cameras, gate arms, traffic lights, sensors, servers, and related equipment.
  • Diagnose and resolve software, electrical, electronic, computer, and hardware problems as they arise.
  • Pull, route, or label CAT5, CAT6 cable and other wiring, cabling.
  • Repair related poles and towers to resolve cable issues.
  • Conduct thorough inspections of cable lines to ensure the system is working correctly.
  • Positive customer interactions.
  • Timely submittal of reports and expenses.
  • Always pursue the lowest cost way to effectively run the business and schedule travel.
  • Implement engineering changes as required.
  • Draft and submit internal facing reports.
  • Positive customer interactions.
  • Record data as required by development engineers.
Qualifications
  • 10+ years of applicable field experience.
  • 5+ years of applicable field experience leading a team.
  • Extensive knowledge and utilization of hand tools and power tools.
  • Expertise in pulling, routing, labeling, and terminating CAT5, CAT6 cables, COAX cable.
  • Knowledge of Microsoft Office and willingness to learn various business computer systems as required.
  • Understanding and adherence to safety guidelines.
  • Willingness and desire to learn and grow while paying attention to detail.
  • Ability to work overtime and weekends.
  • Valid US Driver's License.
  • Authorized to work in the USA without Visa sponsorship.
Nice to Have
  • Technical degree in a related field.
  • Previous experience in field installing, deploying, repairing equipment and systems.
  • Knowledge of fiber optic cabling.
  • Background in IT networking.
  • Experience and/or understanding of Technology Systems and Componentry.
  • Experience and/or understanding of basic mechanical and electrical systems.
  • Working knowledge and understanding of electrical schematics and mechanical drawings.
  • Knowledgeable of NEC guidelines.
  • Experience and certification for operating equipment, such as scissor lifts, forklifts, boom lifts.

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