Medical Support Professional
5 days ago
The Medical Support Professional will play a vital role in supporting the healthcare team at USA Clinics Group. This Part-Time position works Sunday, Monday and Friday, with an opportunity to become full-time five days in December.
Key Responsibilities:
- Greet patients and escort them to examination rooms, assist with form completion as necessary.
- Familiarize yourself with clinic computer hardware and software, utilizing it according to company policies.
- Answer multi-line and multi-language telephone lines, providing exceptional customer service.
- Schedule appointments and accommodate patient needs, including transportation arrangements, rescheduling, and eligibility verification.
- Contact insurance companies to verify patient eligibility.
- Perform various clerical tasks as needed, such as copying, filing, faxing, and maintaining accurate records.
- Ensure patient needs are met by answering questions and providing support throughout their visit.
- Maintain procedure rooms, ensuring they are clean and ready for use at all times.
- Assist doctors during Endovenous Laser Therapy procedures, following instructions and individual doctor preferences.
- Prepare patients for procedures, clean up afterwards, and provide post-procedure instructions and medication information as needed.
- Monitor supply levels, replacing them as necessary.
- Train new staff members as required.
- Collaborate with ultrasound staff as needed.
- Transport supplies or equipment when necessary.
- Work overtime as required and perform additional duties assigned.
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