IT Operations Specialist
8 hours ago
We are seeking a highly skilled and experienced IT Operations professional to join our dynamic team at the Allen Lund Company. As a key member of our IT operations team, you will play a crucial role in shaping the company's IT infrastructure and operations.
This is a unique opportunity to work in a small company where you can make a significant impact and contribute to the company's ongoing success. You will have the chance to influence decision-making, lead projects, and work cross-functionally with other teams to drive innovation and efficiency.
Key Responsibilities:
- Provide Tier 2 support for all staff, ensuring timely resolution of IT issues.
- Manage and maintain Windows Server, security protocols, networks (LAN/WAN), ISPs, mobile phones, and cloud-based phone systems.
- Design, implement, and manage a multi-site Active Directory environment.
- Design, implement, and manage Group Policies.
- Use Powershell scripting (or similar) to automate and solve complex technical issues escalated from Tier 1 support.
- Travel as needed to assist with remote office installations and relocations.
- Collaborate with cross-functional teams for seamless project execution.
IT Infrastructure Management:
- Maintain and optimize IT infrastructure, adhering to industry best practices.
- Manage IT assets using tools like Tanium or similar asset management systems, ensuring proper hardware and software tracking.
- Virtualize servers using VMware and troubleshoot VM-related issues.
Cross-Functional Collaboration & Versatility:
- Work closely with the Network, Security, and Systems teams to ensure seamless integration and performance of the IT infrastructure.
- Balance responsibilities by wearing multiple hats, supporting various functions and initiatives across the company as needed.
- Foster a proactive approach to collaborating across departments, anticipating the needs of different teams and contributing to the overall efficiency of operations.
- Provide technical support and solutions that align with the strategic goals of each department, ensuring consistency and reliability in IT operations.
Qualifications:
- Minimum of 7 years of experience in IT Operations.
- Strong experience with Windows Server and Active Directory.
- Proficiency in Powershell scripting (required).
- Experience with asset management tools, such as Tanium or similar.
- VMware experience, including server virtualization and troubleshooting.
- Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
- Strong project management skills and ability to prioritize tasks.
- Excellent understanding of IT infrastructure and operations best practices.
Preferred Skills:
- Relevant IT certifications (e.g., CompTIA, Cisco, Microsoft).
- Experience with cloud computing platforms and services.
- Knowledge of cybersecurity principles and practices.
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