Commercial Lines Assistant
1 week ago
We are a fifth-generation, family-owned insurance business that relies on cutting-edge technology to serve our clients and insurance carrier partners. Our reputation is built on integrity and exceptional service among our clients, partners, and the communities we serve.
We're committed to maintaining long-lasting relationships with our clients, making a positive societal impact through our work, and fostering an inclusive culture where everyone can thrive and do their best work.
The Role
We're seeking a self-motivated and independent individual who excels at mastering new skills quickly to join our team. With minimal supervision, you'll anticipate needs, take action, serve clients, and create efficiencies. You'll be organized and skilled at building relationships with teammates, clients, and insurance carriers and brokerages.
Using your exceptional communication skills and work ethic, you'll apply critical thinking skills, work independently, and anticipate agency needs and client questions.
Key Responsibilities
- Assisting with client payments
- Managing customer's pending cancellation status and obtaining payments
- Monitoring claims submissions
- Preparing and delivering client communications
Requirements
- Aptitude for current and new technologies
- Math skills
- Positive attitude, good listening skills, and empathy
- Highly-organized and strong time management skills
- Ability to multi-task in a fast-paced environment within tight deadlines
- Works with integrity and a high-level of confidentiality
We Offer
- Competitive compensation
- Work-life balance and employee well-being
- Hybrid work environment
- Time dedicated to professional development
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