Automotive Service Advisor
3 weeks ago
The Ed Napleton Automotive Group is seeking a skilled Automotive Service Advisor to join our team at Lexus of Brookfield. As a key member of our Service Lane, you will play a vital role in providing exceptional service to our customers by presenting vehicle repair recommendations and ensuring their vehicles are in top condition.
About the Role:
- Work closely with customers to understand their vehicle maintenance needs and provide personalized solutions.
- Write accurate and transparent repair orders, including cost and time estimates.
- Communicate effectively with technicians and parts teams to ensure timely completion of work.
- Utilize cutting-edge Fixed Operations Technology to streamline processes and improve efficiency.
- Exhibit a positive attitude and strong work ethic, providing exceptional service to customers and colleagues alike.
What We Offer:
- A competitive salary range of $55,000-$85,000 per year, based on experience and performance.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401k and additional benefits to support your financial well-being.
- Accrued vacation time and discounts on products, services, and vehicles.
- Extensive and ongoing training with specialists to enhance your skills and knowledge.
Requirements:
- Exceptional customer service skills, with a focus on building strong relationships.
- Technical aptitude, with the ability to learn and utilize technology.
- Previous experience as an Automotive Service Advisor, preferred but not required.
- Age 18 or older, to comply with company driving policies.
We are an equal opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment in all forms, and welcome applications from qualified candidates of all backgrounds.
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